Domino hangs on exit/restart commands!

Hi,Domino server hangs when executing exit or restart commands !

It’s Domino 7.0.2 FP2 HF8 on windows 2000 server

Any solution for that ?

Best regards

Subject: Domino hangs on exit/restart commands !!

I’ve seen this happen when an agent hangs and holds on to a process. Try closing down the agent manager first. Then check for namgr.exe in the process list of Task Manager. If the process still shows upp in the list after shutting down agent manager this could be the cause. Kill the process and then shut exit/restart.

Subject: RE: Domino hangs on exit/restart commands !!

thx Hans for your reply .I can’t try that now but when I shut the server and it hangs in the process list of the Task Manager only nserver is loaded ! so I think that there no problem with the agent manager .

Subject: Re: Domino hangs on exit/restart commands !!

After 5 minutes NSD will automatically be run and the server terminated/restarted (depending on whether you are exiting or restarting). The NSD will contain the stacks of every process/thread that is still running. Look for anything “interesting”

Be sure to check the console log to see if any process terminated abnormally. If that happens and the process doesn’t unlock a semaphore then Domino could hang trying to obtain it.

As for “Kill the process and then shut exit/restart.” that is bad advice for the reason I described above. Much better to use nsd -kill to take down a hung server (or client) to ensure that you get complete termination and then restart.