Domino crash

HCL Domino Domino Forum
1

Hello All,

Today night my Domino server crahed and I have no idea how to investigate this problem :confused:

My server is partitioned Domino 6.5.5 FP2 on Win2k3 SP1.

Only one partition crashed.

Last log entries in log.nsf are:

01/18/2008 12:28:43 AM Updating views in mail1.box

01/18/2008 12:28:43 AM Finished updating views in mail1.box

01/18/2008 12:29:36 AM Admin Process: Searching Administration Requests database

01/18/2008 12:33:29 AM Updating views in mail\x.nsf

01/18/2008 12:33:30 AM Updating mail\x.nsf view ‘($Alarms)’

01/18/2008 12:33:30 AM Updating mail\x.nsf view ‘($Sent)’

01/18/2008 12:33:30 AM Finished updating views in mail\x.nsf

01/18/2008 12:33:40 AM Updating views in mail\x.nsf

01/18/2008 12:33:40 AM Finished updating views in mail\x.nsf

01/18/2008 12:34:36 AM Admin Process: Searching Administration Requests database

01/18/2008 12:34:36 AM Admin Process: Searching Administration Requests database

01/18/2008 12:36:11 AM Admin Process: S does not appear in the ACLs of any databases designating PLWAW/SERVER as their Administration Server

01/18/2008 12:39:36 AM Admin Process: Searching Administration Requests database

01/18/2008 12:39:42 AM Router: Transferred 1 messages to NJ/SERVER via Notes

In the Windows Eventvewer (System) is only one event:

Event Type: Information

Event Source: Service Control Manager

Event Category: None

Event ID: 7036

Date: 2008-01-18

Time: 00:46:07

User: N/A

Computer: Comp

Description:

The Lotus Domino Server (notesdata) service entered the stopped state.

Any idea will be appreciated

Thanks in advance.

Mirek

2

Subject: Domino crash

Hi,

Post the FATAL THREAD section of the NSD files with the few lines under it

For example:

############################################################

FATAL THREAD 1/2 [ domdsm:107a8:67076]

FP=0x0012a34c, PC=0x60069a86, SP=0x0012a2f0, stksize=92

EAX=0x01a3088c, EBX=0x01a48650, ECX=0x0000bffe, EDX=0x01a325e6

ESI=0x00004000, EDI=0x0032ff78, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60069a86 nnotes._fdDelete@4+118 (4000,12a368,608770ef,4000)

@[ 2] 0x60069a0c nnotes._OSFileClose@4+12 (4000,12adc0,12a380,60872ea7)

@[ 3] 0x608770ef nnotes._sqloclose+15 (4000,12b59c,5010,0)

@[ 4] 0x60872ea7 nnotes._sqlpgclf+71 (12adc0,1aaa2cb,70,1aaa2f3)

@[ 5] 0x60885458 nnotes._sqlpgfdl+616 (12b9a4,1aaa2cb,41,12be44)

@[ 6] 0x60876a6f nnotes._sqlpgcdl+927 (12bf44,12b9a4,0,12be44).

Date

Topic

Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)

JYR

3

Subject: RE: Domino crash

Thank you Jean.

Server crash was probably coused by TSM Domino client - I have a big database (8GB) and during backup Domino crashed.

Mirek