If so, I am hoping to learn about your experiences with your platform.
We are a small company looking for solutions that send voicemail as wav or compressed audio files and hopefully the voicemail can be managed through BOTH the Domino client and the telephony interface.
We are considering voicemail only solutions as well possibly replacing our PBX hardware in order to fit better with integrators solutions.
Thank you in advance for any thoughts you might have.
AVST CallXpress is an enterprise-class voice mail server that does everything you just asked for. It’s a good product, but, I think, for us, since we are a small company, it would have made more sense to look into a hosted solution where we pay a monthly fee to someone to do this for us. I’d say AVST is good for companies of 50 mailboxes or more. There’s a learning curve; it’s expensive; it requires an investment in hardware and training. The only complaint I have about them is their support is only so-so for such an expensive product. You have to call your reseller for support, and if he can’t fix it, only then will they call AVST, and they’re usually not much help. We’ve had an issue with our server for years that they just don’t want to be bothered with. My guess is if we were a bigger customer, they’d take a look at it.
Subject: H-Fax (replacement for Domino Fax / Fax for Domino) - lotus domino fax server
If you’re looking for a simple and inexpensive fax solution you should take a look at H-Fax. It is a fax and voicemail solution for Domino which runs on a Windows platform. It can be used as a replacement for the discontinued (EOL) “IBM Integrated Domino Fax” and “Lotus Fax for Domino” . There is an option to route inbound faxes to specific people / groups based on Caller ID (CID).
You can use it just for fax if you are not interested in the voicemail feature – voicemail mailboxes and call transferring. It supports up to 99 voice mailboxes and incoming voicemails can be routed to specific people / groups. It also allows you to send a voice e-mail (V E-Mail) which is fun if you’re tired of typing Lotus Notes email messages.
