At my work there was a need to create an additional address book (cust.nsf)to include local customers info and be used when sending mail. I created the address book, set up the directory assistance database and it worked fine.
After a certain point the cust.nsf is not available when trying to send mail. I did the whole processs all over again but no luck. What can be the problem?
Any help would be greatly appreciated
Socrates
Subject: Directory Assistance and shared address book
Are you seeing “Domain _____ is unavailable” messages on the Domino server console?
Type “show x” on your server console and see if the new directory is listed there.
Post your findings as a reply to this message, and someone can help further.
-Josh
Subject: RE: Directory Assistance and shared address book
Subject: RE: Directory Assistance and shared address book
I did type show x at the console and the results were as follows:
Domain Name : Me…
Directory Type: Primary-Notes
ClientProtocol: Notes & LDAP
Replica/LDAP server: names.nsf
Directory Assistance database ‘DAssist.nsf’ in use
Furthermore, I have checked the logs and there is an entry :
“Directory Assistance Database has one or more replicas for Domain M…”
What can be the problem?
Regards
Socrates
Regards
Socrates
Subject: RE: Directory Assistance and shared address book
Hi Socrates,
That’s an odd output for that command. Here’s what my test server looks like when I type “show x”
[0D18:0006-09B0] DomainName DirectoryType ClientProtocol Replica/LDAP Server
[0D18:0006-09B0] --------------- --------------------- -------------- -----------------------
[0D18:0005-09B0] 1 AUTODEV Primary-Notes Notes & LDAP names.nsf
[0D18:0005-09B0] 2 AUTODEVNAMETEST Secondary-Notes Notes & LDAP names1.nsf
[0D18:0005-09B0] 3 NAMESTHREE Secondary-Notes Notes & LDAP names3.nsf
[0D18:0005-09B0] 4 NAMESTWO Secondary-Notes Notes & LDAP names2.nsf
[0D18:0006-09B0] Directory Catalog ‘dircat’ in use
[0D18:0006-09B0] Directory Assistance Database ‘da’ in use
One thing that I can think of is that ALL THE DOMAIN NAMES defined in Directory Assistance must be unique. If I would have made the 2nd and 4th domains be AUTODEV, Directory Assistance will ignore them.
Make sure all your domain names are unique.
-Josh
Subject: RE: Directory Assistance and shared address book
Hi Josh,
Thanks for your postings.
There is only one domain defined and it is unique!
Socrates
Subject: RE: Directory Assistance and shared address book
Hmmm…
The directory you have configured in DA must be a database created from the PUBNAMES.NTF template. Are you certain that cust.ntf was created from the pubnames template??
It’s unsupported to have a directory created from PERNAMES.NTF or DIRCAT5.NTF.
Also, I know you said that the cust.ntf’s Directory Assistance domain name isn’t a duplicate. Could you just try changing that domain name to something else and see what happens? Make it something crazy like HAMSTER. =)
I looked at your “show x” posting and your log message again. The message really indicates to me that there’s something Domino doesn’t like about the domain name associated with the cust.ntf DA entry.
Let me know what happens.