Yesterday, we upgraded our Domino server running on an Iseries to 6.5.6 from 6.5.5 and then applied fix pack 3.
Since then, our inbound SMTP email stopped working. Our setup is - We use Mailwatch as a store and forward service for inbound SMTP email. Mail gets sent to a spam appliance (Razorgate) and from there to the Domino server. Nothing was changed on the spam appliance.
Here’s what we did try to isolate the problem. I sent an email to a colleague using his smtp address instead of choosing him from the directory and he received it.
I also opened up a telnet session and sent an email to myself from my gmail account and I got that email too.
Finally as a last resort we diverted inbound email to bypass the spam appliance and go directly to the Domino server and we then started receiving inbound SMTP mail.
I am at a loss as to what could have caused this issue. In the server configuration document, I have ‘Verify sender’s domain in DNS’ set to disabled. I also have ‘Verify that local domain recipients exist in the Domino directory’ set to Enabled. We would like to go back to the original configuration routing email from the spam appliance to the Domino server. Any advice from experienced admins would be very much appreciated.
Here is the header information from the bounce back I received in my personal gmail account.
Many thanks,
Dan
Message header follows:
Delivered-To: dsoares2004+caf_=dasoares=phc.edu@gmail.com
Received: by 10.142.12.12 with SMTP id 12cs253957wfl;
Wed, 28 May 2008 06:45:09 -0700 (PDT)
Received: by 10.140.133.10 with SMTP id g10mr1183882rvd.170.1211982308952;
Wed, 28 May 2008 06:45:08 -0700 (PDT)
Return-Path: <>
Received: from domino1.phc.edu (mail.phc.edu [12.179.243.135])
by mx.google.com with ESMTP id 34si2080127yxl.0.2008.05.28.06.45.08;
Wed, 28 May 2008 06:45:08 -0700 (PDT)
Received-SPF: pass (google.com: domain of domino1.phc.edu designates 12.179.243.135 as permitted sender) client-ip=12.179.243.135;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of domino1.phc.edu designates 12.179.243.135 as permitted sender) smtp.mail=; dkim=neutral (body hash did not verify) header.i=@gmail.com
Received: from razorgate.phc.edu ([10.10.0.19])
by domino1.phc.edu (Lotus Domino Release 6.5.6FP3)
with ESMTP id 2008052809432395-87 ;
Wed, 28 May 2008 09:43:23 -0400
Received: from localhost (localhost)
by razorgate.phc.edu (MOS 3.8.4-GA)
with internal id ASM00032;
Wed, 28 May 2008 10:02:10 -0400 (EDT)
X-Forwarded-To: dasoares@phc.edu
X-Forwarded-For: dsoares2004@gmail.com dasoares@phc.edu
Delivered-To: dsoares2004@gmail.com
Authentication-Results: mx.google.com; spf=pass (google.com: domain of domino1.phc.edu designates 12.179.243.135 as permitted sender) smtp.mail=; dkim=neutral (body hash did not verify) header.i=@gmail.com
Received-SPF: pass (lomwsm16.mwlo.mailwatch.com: domain of dsoares2004@gmail.com designates 74.125.46.153 as permitted sender) receiver=lomwsm16.mwlo.mailwatch.com; client_ip=74.125.46.153; envelope-from=dsoares2004@gmail.com;
X-MW-PTR-RESULT: OK yw-out-1718.google.com
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=gamma;
h=domainkey-signature:received:received:message-id:date:from:to:subject:mime-version:content-type;
bh=qHUQqFVTYOZ6Z3kjLeayz/GMuIHRdD+ul3IfZMU2VvA=;
b=gdBRUx1188Cl1P7WMz/FcnH7M95b1LrLd9+xQVSZFrH1AWa4UWiPxW2aiCdkO4wPqdth1WnBbjbnjX+cL6FvaqeMU2FM1GR8f5AQTQSHKUJ8NQ31mIQNZNqE198nvaZc/RKMHL6zcj6F+tMeH1IphJHZK5gDQpmSqTHYsp32/Vg=
DomainKey-Signature: a=rsa-sha1; c=nofws;
d=gmail.com; s=gamma;
h=message-id:date:from:to:subject:mime-version:content-type;
b=eOARUaVeo4pCled6nr2DKczBsxKJMWlv/g+uTsLa2jlvLa91mKu0bXSLkzCxgTDKb3dpgJMqQxnWTIihBptQSVlNEs1Vi8n1UlxiqmVuIeVM0sA0xahEVmnr+roMGfOY0HbXSbLsqzRdGsOPb2S/6PVVLihE+cc7waFfjqFM7kk=
Message-ID: 2838fc520805280644l5894fa8by70fb0a5b754f26ec@mail.gmail.com
Date: Wed, 28 May 2008 10:02:10 -0400
From: Mail Delivery Subsystem MAILER-DAEMON@phc.edu
To: Mail Delivery Subsystem MAILER-DAEMON@phc.edu
Subject: DELIVERY FAILURE: 550 5.1.1 User unknown
X-MW-BTID: 104125000020081494949800003
X-MW-CTIME: 1211982295
X-MW-SENDING-MTA: 74.125.46.153
X-Virus-Scanned: ClamAV version 0.91.2, clamav-milter version 0.91.2 on lomwsm16.mwlo.mailwatch.com
X-Virus-Status: Clean
HOP-COUNT: 1
X-OriginalArrivalTime: 28 May 2008 13:44:59.0797 (UTC) FILETIME=[05C75C50:01C8C0C9]
X-MIMETrack: Itemize by SMTP Server on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at
05/28/2008 09:43:18,
Serialize by Router on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at 05/28/2008
09:43:19,
Serialize complete at 05/28/2008 09:43:19,
Itemize by SMTP Server on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at
05/28/2008 09:43:24,
Serialize by Router on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at 05/28/2008
09:43:24,
Serialize complete at 05/28/2008 09:43:24
X-MAILWATCH-INSTANCEID: 0103001a858c0bb3-30b9-4b96-bb90-20dcd6127c73
X-Junkmail-Status: score=10/50, host=razorgate.phc.edu
X-Junkmail-SD-Raw: score=unknown,
refid=0001.0A01020A.483D61E3.0051-F-9005+gRKownq6hS59X/nnA==,
ip=216.157.241.11,
so=2007-03-13 10:31:19,
dmn=2005-05-20 17:56:59
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status; boundary=“==IFJRGLKFGIR5142266UHRUHIHD”
–==IFJRGLKFGIR5142266UHRUHIHD
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: base64
VGhlIG9yaWdpbmFsIG1lc3NhZ2Ugd2FzIHJlY2VpdmVkIGF0IFdlZCwgMjggTWF5IDIwMDggMTA6
MDI6MDkgLTA0MDAgKEVEVCkNCmZyb20gbG9td3NtMDUubXdsby5tYWlsd2F0Y2guY29tIFsyMTYu
MTU3LjI0MS4xMV0NCg0KICAgLS0tLS0gVGhlIGZvbGxvd2luZyBhZGRyZXNzZXMgaGFkIHBlcm1h
bmVudCBkZWxpdmVyeSBlcnJvcnMgLS0tLS0NCjxkYXNvYXJlc0BwaGMuZWR1Pg0KDQogICAtLS0t
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–==IFJRGLKFGIR5142266UHRUHIHD
Content-Type: message/delivery-status
Reporting-MTA: dns; phc.edu
Arrival-Date: Wed, 28 May 2008 10:02:09 -0400 (EDT)
Final-Recipient: RFC822; dasoares@phc.edu
Action: failed
Status: 5.2.0
Remote-MTA: X-Unix; mirapoint
Diagnostic-Code: smtp; 550 5.1.1 User unknown
Last-Attempt-Date: Wed, 28 May 2008 10:02:10 -0400 (EDT)
–==IFJRGLKFGIR5142266UHRUHIHD
Content-Type: message/rfc822
Received: from lomwsm05.mwlo.mailwatch.com (lomwsm05.mwlo.mailwatch.com [216.157.241.11])
by razorgate.phc.edu (MOS 3.8.4-GA)
with ESMTP id ASM00031;
Wed, 28 May 2008 10:02:08 -0400 (EDT)
Received: from lomwsc26.mwlo.mailwatch.com (lomw-smout-vip.mwlo.mailwatch.com [216.157.241.105])
by lomwsm05.mwlo.mailwatch.com (8.13.5.20060308/8.13.5) with ESMTP id m4SDj5iJ016549
for <dasoares@phc.edu>; Wed, 28 May 2008 09:45:05 -0400 (EDT)
Received: from mail pickup service by lomwsc26.mwlo.mailwatch.com with Microsoft SMTPSVC;
Wed, 28 May 2008 09:45:05 -0400
Received: from 216.157.241.100 ([216.157.241.100]) by LOMWSC26.mwlo.mailwatch.com with SMTP id 0003001a858c0bb3-30b9-4b96-bb90-20dcd6127c73;
Wed, 28 May 2008 09:45:05 -0400
Received: from yw-out-1718.google.com (yw-out-1718.google.com [74.125.46.153])
by lomwsm16.mwlo.mailwatch.com (8.13.8/8.13.8/SuSE Linux 0.8) with ESMTP id m4SDit5h001143
for <dasoares@phc.edu>; Wed, 28 May 2008 09:45:03 -0400
Received: by yw-out-1718.google.com with SMTP id 5so1792469ywm.8
for <dasoares@phc.edu>; Wed, 28 May 2008 06:45:04 -0700 (PDT)
Received: by 10.143.30.16 with SMTP id h16mr1053462wfj.44.1211982303931;
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Received: from domino1.phc.edu (mail.phc.edu [12.179.243.135])
by mx.google.com with ESMTP id 34si2077602yxl.0.2008.05.28.06.45.02;
Wed, 28 May 2008 06:45:03 -0700 (PDT)
Received: from razorgate.phc.edu ([10.10.0.19])
by domino1.phc.edu (Lotus Domino Release 6.5.6FP3)
with ESMTP id 2008052809431826-86 ;
Wed, 28 May 2008 09:43:18 -0400
Received: from localhost (localhost)
by razorgate.phc.edu (MOS 3.8.4-GA)
with internal id ASM00030;
Wed, 28 May 2008 10:02:04 -0400 (EDT)
X-Forwarded-To: dasoares@phc.edu
X-Forwarded-For: dsoares2004@gmail.com dasoares@phc.edu
Delivered-To: dsoares2004@gmail.com
Authentication-Results: mx.google.com; spf=pass (google.com: domain of domino1.phc.edu designates 12.179.243.135 as permitted sender) smtp.mail=; dkim=neutral (body hash did not verify) header.i=@gmail.com
Received-SPF: pass (lomwsm16.mwlo.mailwatch.com: domain of dsoares2004@gmail.com designates 74.125.46.153 as permitted sender) receiver=lomwsm16.mwlo.mailwatch.com; client_ip=74.125.46.153; envelope-from=dsoares2004@gmail.com;
X-MW-PTR-RESULT: OK yw-out-1718.google.com
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=gamma;
h=domainkey-signature:received:received:message-id:date:from:to:subject:mime-version:content-type;
bh=qHUQqFVTYOZ6Z3kjLeayz/GMuIHRdD+ul3IfZMU2VvA=;
b=gdBRUx1188Cl1P7WMz/FcnH7M95b1LrLd9+xQVSZFrH1AWa4UWiPxW2aiCdkO4wPqdth1WnBbjbnjX+cL6FvaqeMU2FM1GR8f5AQTQSHKUJ8NQ31mIQNZNqE198nvaZc/RKMHL6zcj6F+tMeH1IphJHZK5gDQpmSqTHYsp32/Vg=
DomainKey-Signature: a=rsa-sha1; c=nofws;
d=gmail.com; s=gamma;
h=message-id:date:from:to:subject:mime-version:content-type;
b=eOARUaVeo4pCled6nr2DKczBsxKJMWlv/g+uTsLa2jlvLa91mKu0bXSLkzCxgTDKb3dpgJMqQxnWTIihBptQSVlNEs1Vi8n1UlxiqmVuIeVM0sA0xahEVmnr+roMGfOY0HbXSbLsqzRdGsOPb2S/6PVVLihE+cc7waFfjqFM7kk=
Message-ID: 2838fc520805280644l5894fa8by70fb0a5b754f26ec@mail.gmail.com
Date: Wed, 28 May 2008 10:02:04 -0400
From: Mail Delivery Subsystem MAILER-DAEMON@phc.edu
To: “Dan Soares” dsoares2004@gmail.com
Subject: DELIVERY FAILURE: 550 5.1.1 User unknown
X-MW-BTID: 104125000020081494949800003
X-MW-CTIME: 1211982295
X-MW-SENDING-MTA: 74.125.46.153
X-Virus-Scanned: ClamAV version 0.91.2, clamav-milter version 0.91.2 on lomwsm16.mwlo.mailwatch.com
X-Virus-Status: Clean
HOP-COUNT: 1
X-OriginalArrivalTime: 28 May 2008 13:44:59.0797 (UTC) FILETIME=[05C75C50:01C8C0C9]
X-MIMETrack: Itemize by SMTP Server on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at
05/28/2008 09:43:18,
Serialize by Router on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at 05/28/2008
09:43:19,
Serialize complete at 05/28/2008 09:43:19,
Itemize by SMTP Server on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at
05/28/2008 09:43:24,
Serialize by Router on DOMINO1/PHC(Release 6.5.6FP3|March 27, 2008) at 05/28/2008
09:43:24,
Serialize complete at 05/28/2008 09:43:24
X-MAILWATCH-INSTANCEID: 0103001a858c0bb3-30b9-4b96-bb90-20dcd6127c73
X-Junkmail-Status: score=10/50, host=razorgate.phc.edu
X-Junkmail-SD-Raw: score=unknown,
refid=0001.0A01020A.483D61E3.0051-F-9005+gRKownq6hS59X/nnA==,
ip=216.157.241.11,
so=2007-03-13 10:31:19,
dmn=2005-05-20 17:56:59
–==IFJRGLKFGIR5142266UHRUHIHD–