| This thread was migrated from an old forum. It may contain information that are no longer valid. For further assistance, please post a new question or open a support ticket from the Customer Support portal. |
when api is calling from kony dbx customer360, getting this error:
"IOException occurred for service getTransactionValueVolumeByType3114 while obtaining response: ip:8080 failed to respond"
when api is calling from kony fabric runtime console, getting this error:
{
"dbpErrCode": 20000,
"opstatus": 0,
"dbpErrMsg": "Unauthorized access",
"httpStatusCode": 401
}
@Melvnie Lvwwence can you help with this question?
@Stephen Rees and @Angelv Pevke - Would you be able to help with this error please.
@Annv Ogden and @Elizvxeth Chuwchill : Can you please hint at the possible reasons for this error.
Two things to check here.
- Are we sending proper X-Kony-Authorization header value .
- service_permission_mapper table has entry for getTransactionValueVolumeByType with permission for ViewTransactionReports.
Were you able to solve this ? I'm having the same problem with a custom object service that I've created.
I tried with adding the service to service_permission_mapper as documentation says and Rishi Gupta recommends. But it didn't work
Does anyone got the solution for this? I am also facing the similar issue.