Database Not Opened Yet

I’m using an application called Notrix (Similar to LEI) to trigger agents to run on the server. The agent in question runs fine except for when trying to connecting to one server. The agent retrieves information from a database on server TEST01, however I receive the following error:

Database TEST01!!Merchant.nsf has not been opened yet

Now if I update the agent to look at another server, TEST02, the agent processes correctly.

We’ve looked at the Server document and ACL for permissions and all appears to be correct. Am I missing something else that may be causing this ?

Thanks in advance

Subject: Resolved

The problem was caused by the domain controller. We had the wrong IP address listed.

Subject: Database Not Opened Yet

I’ve only seen this error when the database doesn’t exist on the server. Double check the database file name and path on the server where it errors.

Subject: TEST02 the only one working

The server I’m running the agent from just won’t access the TEST01 server, but will access the TEST02 server.

Subject: Database Not Opened Yet

I’ve actually copied the database to the TEST02 server in the same directory and it works on that server.