DAMO 6.5.4- Outlook frequently closes expectedly

HCL Domino Domino Forum
1

I’ve installed DAMO 6.5.4 on WinXP. Outlook closes out unexpectedly many times. For example, when clicking on calendar to enter entry, it closes. Can anyone assist? Is it desktop memory/Outlook issue or “bug” in DAMO 6.5.4? It has happened on a few desktops here. Please help…

2

Subject: DAMO 6.5.4- Outlook frequently closes expectedly.

First, are you running the latest service packs for Outlook?Are you seeing any NSDs? Search the DominoForOutlook or DominoForOutlook\Data directory for files beginning with NSD.

Sarah

3

Subject: RE: DAMO 6.5.4- Outlook frequently closes expectedly.

It has the latest MS patch and I have the NSDs. What should I look for in the NSDs?

4

Subject: RE: DAMO 6.5.4- Outlook frequently closes expectedly.

Select All and paste into a post in response to this message and we’ll have a look.

5

Subject: RE: DAMO 6.5.4- Outlook frequently closes expectedly.

INFO (0): Using PSAPI DLLsearch path: .;C:\WINDOWS

Host Name : WDELL5Q7X541

User Name : amarynowska

Date : Fri Mar 04 16:51:05 2005

Windows Dir : C:\WINDOWS

Arguments : “C:\Program Files\DominoForOutlook\nsd.exe” -dumpandkill -termstatus 1

OSVersion : Windows XP 5.1 (Build 2600), PlatID=2, Service Pack 1 (1 Processor)

INFO (0): Found 2 Notes processes, matched 2

→ Instance# 1 : (current)

            Ini File   : c:\program files\dominoforoutlook\notes.ini

            Data Dir   : C:\Program Files\DominoForOutlook

            Prog Dir   : C:\Program Files\DominoForOutlook

            Notes Build: Build V654_01162005NP January 16, 2005             

        Proc List:

              C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE (894)

              C:\Program Files\DominoForOutlook\nwrdaemn.EXE (a04)

DBG(0a24) 16:51:06

@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@

Active Users:

UID Name

0  SYSTEM

INFO PID PPID UID STIME COMMAND

    0000 0000     0         ??? []

    0004 0000 65535         ???   [       ?:0004]

    0260 0004     0 03/04 12:52:53     [    smss:0260]

    0298 0260     0 03/04 12:52:54       [   csrss:0298]

    02b0 0260     0 03/04 12:52:55       [winlogon:02b0]

    02dc 02b0     0 03/04 12:52:56         [services:02dc]

    03a0 02dc     0 03/04 12:52:57           [ svchost:03a0]

    07d4 03a0     0 03/04 12:54:30             [wmiprvse:07d4]

    0404 02dc     0 03/04 12:52:57           [ svchost:0404]

    04c4 02dc 65535 03/04 12:52:58           [ svchost:04c4]

    04e4 02dc 65535 03/04 12:52:58           [ svchost:04e4]

    0554 02dc     0 03/04 12:52:58           [ spoolsv:0554]

    05f0 02dc     0 03/04 12:53:00           [     Iap:05f0]

    0614 02dc     0 03/04 12:53:00           [  InoRpc:0614]

    0634 02dc     0 03/04 12:53:00           [   InoRT:0634]

    0650 02dc     0 03/04 12:53:01           [ InoTask:0650]

    0730 02dc     0 03/04 12:53:02           [LogWatNT:0730]

    076c 02dc     0 03/04 12:53:02           [     mdm:076c]

    0794 02dc     0 03/04 12:53:02           [ ntmulti:0794]

    07b8 02dc     0 03/04 12:53:02           [  SDServ:07b8]

    07ec 02dc 65535 03/04 12:53:02           [  wdfmgr:07ec]

    00ec 02dc     0 03/04 12:53:03           [ UMCSTUB:00ec]

    02e8 02b0     0 03/04 12:52:56         [   lsass:02e8]

    0134 00a4     0 03/04 12:53:03 [ TRIGGAG:0134]

    062c 03dc     0 03/04 12:55:10 [Explorer:062c]

    02c4 062c     0 03/04 12:55:13   [triggusr:02c4]

    06d4 062c     0 03/04 12:55:13   [DirectCD:06d4]

    077c 062c     0 03/04 12:55:13   [ realmon:077c]

    0200 062c     0 03/04 12:55:14   [  msmsgs:0200]

    03e4 062c     0 03/04 12:55:14   [  ctfmon:03e4]

    03e8 062c     0 03/04 12:55:14   [AcroTray:03e8]

    03d0 062c     0 03/04 12:55:15   [WZQKPICK:03d0]

 -> 0894 062c     0 03/04 16:50:46   [ OUTLOOK:0894]

 -> 0a04 0894     0 03/04 16:51:01     [nwrdaemn:0a04]

    08fc 0a04     0 03/04 16:51:05       [     nsd:08fc]

    0568 01d0     0 03/04 12:55:14 [sxplog32:0568]

INFO (0): Starting Debugger

** Attach to [ OUTLOOK:0894]

=== Attach to C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE (0x894)

Load module: base=0x30000000, size= 200704 C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE

Load module: base=0x77f50000, size= 684032 C:\WINDOWS\System32\ntdll.dll

Load module: base=0x77e60000, size= 942080 C:\WINDOWS\system32\KERNEL32.dll

Load module: base=0x30040000, size= 7561216 C:\Program Files\Microsoft Office\OFFICE11\OUTLLIB.dll

Load module: base=0x77c10000, size= 339968 C:\WINDOWS\system32\msvcrt.dll

Load module: base=0x77dd0000, size= 577536 C:\WINDOWS\system32\ADVAPI32.dll

Load module: base=0x78000000, size= 552960 C:\WINDOWS\system32\RPCRT4.dll

Load module: base=0x71950000, size= 933888 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.1612_x-ww_7c379b08\comctl32.dll

Load module: base=0x7f000000, size= 266240 C:\WINDOWS\system32\GDI32.dll

Load module: base=0x77d40000, size= 589824 C:\WINDOWS\system32\USER32.dll

Load module: base=0x70a70000, size= 417792 C:\WINDOWS\system32\SHLWAPI.dll

Load module: base=0x4fec0000, size= 1269760 C:\WINDOWS\system32\ole32.dll

Load module: base=0x30c90000, size= 12218368 C:\Program Files\Common Files\Microsoft Shared\office11\mso.dll

Load module: base=0x5ad70000, size= 212992 C:\WINDOWS\System32\uxtheme.dll

Load module: base=0x74720000, size= 278528 C:\WINDOWS\System32\MSCTF.dll

Load module: base=0x308e0000, size= 2985984 C:\Program Files\Microsoft Office\OFFICE11\1033\outllibr.dll

Load module: base=0x35f70000, size= 1363968 C:\Program Files\Common Files\System\MSMAPI\1033\msmapi32.dll

Load module: base=0x77120000, size= 569344 C:\WINDOWS\system32\OLEAUT32.dll

Load module: base=0x61dd0000, size= 135168 C:\Program Files\Common Files\System\MSMAPI\1033\mapi32.dll

Load module: base=0x35e80000, size= 786432 C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MAPIR.DLL

Load module: base=0x77c00000, size= 28672 C:\WINDOWS\system32\VERSION.dll

Load module: base=0x7c890000, size= 528384 C:\WINDOWS\System32\CLBCATQ.DLL

Load module: base=0x77050000, size= 806912 C:\WINDOWS\System32\COMRes.dll

Load module: base=0x746f0000, size= 155648 C:\WINDOWS\System32\msimtf.dll

Load module: base=0x76f90000, size= 65536 C:\WINDOWS\system32\Secur32.dll

Load module: base=0x5c2c0000, size= 245760 C:\WINDOWS\ime\sptip.dll

Load module: base=0x77340000, size= 569344 C:\WINDOWS\system32\COMCTL32.dll

Load module: base=0x74c80000, size= 180224 C:\WINDOWS\System32\OLEACC.dll

Load module: base=0x55900000, size= 397312 C:\WINDOWS\system32\MSVCP60.dll

Load module: base=0x605d0000, size= 32768 C:\WINDOWS\System32\mslbui.dll

Load module: base=0x10000000, size= 69632 C:\WINDOWS\IME\SPGRMR.DLL

Load module: base=0x76400000, size= 2101248 C:\WINDOWS\system32\msi.dll

Load module: base=0x01640000, size= 372736 C:\Program Files\Common Files\Microsoft Shared\INK\SKCHUI.DLL

Load module: base=0x7cd00000, size= 8462336 C:\WINDOWS\system32\SHELL32.dll

Load module: base=0x3e000000, size= 1171456 C:\Program Files\Microsoft Office\OFFICE11\1033\srintl.dll

Load module: base=0x76390000, size= 114688 C:\WINDOWS\System32\IMM32.dll

Load module: base=0x01930000, size= 69632 C:\WINDOWS\System32\nwnspR32.dll

Load module: base=0x01b40000, size= 266240 C:\Program Files\DominoForOutlook\NABPR32.DLL

Load module: base=0x01b90000, size= 303104 C:\Program Files\DominoForOutlook\INotesOutlookAddin.DLL

Load module: base=0x01ec0000, size= 19726336 C:\Program Files\DominoForOutlook\nnotes.dll

Load module: base=0x621b0000, size= 1404928 C:\Program Files\DominoForOutlook\nxmlpar.dll

Load module: base=0x62320000, size= 98304 C:\Program Files\DominoForOutlook\nxmlcommon.dll

Load module: base=0x62150000, size= 380928 C:\Program Files\DominoForOutlook\js32.dll

Load module: base=0x62350000, size= 1380352 C:\Program Files\DominoForOutlook\NLSCCSTR.DLL

Load module: base=0x76780000, size= 32768 c:\windows\system32\SHFOLDER.dll

Load module: base=0x763b0000, size= 282624 C:\WINDOWS\system32\comdlg32.dll

Load module: base=0x71ad0000, size= 32768 C:\WINDOWS\System32\wsock32.dll

Load module: base=0x71ab0000, size= 86016 C:\WINDOWS\system32\WS2_32.dll

Load module: base=0x71aa0000, size= 32768 C:\WINDOWS\system32\WS2HELP.dll

Load module: base=0x62950000, size= 24576 C:\Program Files\DominoForOutlook\ndgts.dll

Load module: base=0x73dd0000, size= 991232 C:\WINDOWS\System32\MFC42.DLL

Load module: base=0x76b40000, size= 180224 C:\WINDOWS\System32\WINMM.dll

Load module: base=0x01be0000, size= 212992 C:\Program Files\DominoForOutlook\nNotesInProcServer.dll

Load module: base=0x01960000, size= 32768 C:\Program Files\DominoForOutlook\ncrcert.dll

Load module: base=0x01b00000, size= 106496 C:\Program Files\DominoForOutlook\nmstringsR.dll

Load module: base=0x624d0000, size= 892928 C:\Program Files\DominoForOutlook\NSTRINGS.DLL

Load module: base=0x625b0000, size= 24576 C:\Program Files\DominoForOutlook\namhook.DLL

Load module: base=0x625d0000, size= 45056 C:\Program Files\DominoForOutlook\nTCP.DLL

Load module: base=0x625f0000, size= 57344 C:\Program Files\DominoForOutlook\nNETBIOS.DLL

Load module: base=0x71c20000, size= 319488 C:\WINDOWS\system32\NETAPI32.dll

Load module: base=0x62610000, size= 102400 C:\Program Files\DominoForOutlook\nNTCP.DLL

Load module: base=0x71a50000, size= 241664 C:\WINDOWS\System32\mswsock.dll

Load module: base=0x76f20000, size= 151552 C:\WINDOWS\System32\DNSAPI.dll

Load module: base=0x76fb0000, size= 28672 C:\WINDOWS\System32\winrnr.dll

Load module: base=0x76f60000, size= 180224 C:\WINDOWS\system32\WLDAP32.dll

Load module: base=0x76fc0000, size= 20480 C:\WINDOWS\system32\rasadhlp.dll

Load module: base=0x71a90000, size= 32768 C:\WINDOWS\System32\wshtcpip.dll

Load module: base=0x35440000, size= 122880 C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\contab32.dll

Load module: base=0x35cb0000, size= 712704 C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\mspst32.dll

Load module: base=0x39700000, size= 929792 C:\Program Files\Common Files\Microsoft Shared\office11\riched20.dll

Load module: base=0x76380000, size= 20480 C:\WINDOWS\System32\MSIMG32.dll

Load module: base=0x76ce0000, size= 126976 C:\WINDOWS\System32\NTMARTA.DLL

Load module: base=0x71bf0000, size= 69632 C:\WINDOWS\System32\SAMLIB.dll

Load module: base=0x35950000, size= 143360 C:\Program Files\Microsoft Office\OFFICE11\outlph.dll

Load module: base=0x762c0000, size= 557056 C:\WINDOWS\system32\CRYPT32.dll

Load module: base=0x762a0000, size= 65536 C:\WINDOWS\system32\MSASN1.dll

Load module: base=0x083f0000, size= 192512 C:\Program Files\DominoForOutlook\NXPPR32.DLL

Load module: base=0x08420000, size= 225280 C:\Program Files\DominoForOutlook\NREPLMAP.dll

Load module: base=0x08460000, size= 753664 C:\Program Files\DominoForOutlook\npropertymapping.dll

Load module: base=0x76c90000, size= 139264 C:\WINDOWS\system32\IMAGEHLP.dll

Load module: base=0x71d40000, size= 110592 C:\WINDOWS\System32\actxprxy.dll

Load module: base=0x35420000, size= 65536 C:\Program Files\Microsoft Office\OFFICE11\OUTLRPC.dll

Load module: base=0x359a0000, size= 356352 C:\Program Files\Microsoft Office\OFFICE11\exsec32.dll

Load module: base=0x35510000, size= 393216 C:\Program Files\Microsoft Office\OFFICE11\RTFHTML.DLL

Load module: base=0x74770000, size= 585728 C:\WINDOWS\System32\mlang.dll

Load module: base=0x72fa0000, size= 368640 C:\WINDOWS\System32\usp10.dll

Load module: base=0x75e90000, size= 708608 C:\WINDOWS\System32\sxs.dll

Load module: base=0x355c0000, size= 32768 C:\PROGRA~1\MICROS~2\OFFICE11\OUTLACCT.DLL

Load module: base=0x77800000, size= 53248 C:\WINDOWS\System32\msident.dll

Load module: base=0x60890000, size= 24576 C:\WINDOWS\System32\msidntld.dll

Load module: base=0x5e0c0000, size= 49152 C:\WINDOWS\System32\PSTOREC.DLL

Load module: base=0x76b20000, size= 86016 C:\WINDOWS\System32\ATL.DLL

############################################################

thread 1/25: [ OUTLOOK:0894:059c]

FP=0013ec7c, PC=7ffe0304, SP=0013ec18, stkbase=00040000, stksize=40960

############################################################

[ 1] 0x7ffe0304 +2146047616 (4dc,ffffffff,0,35cb34ce)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (ffffffff,64a1f70,0,35cb71a3)

[ 3] 0x35cb59ea mspst32.MSProviderInit+16499 (64a3500,0,0,0)

[ 4] 0x35cb7bfe mspst32.MSProviderInit+25223 (64a34f8,40,0,13ed70)

[ 5] 0x35cb8436 mspst32.MSProviderInit+27327 (13eecc,0,35cb864c,64a34f8)

[ 6] 0x35cb837f mspst32.MSProviderInit+27144 (64a35b8,2,13eefa,20102)

[ 7] 0x35cb8316 mspst32.MSProviderInit+27039 (20102,13f140,13f124,13ef24)

[ 8] 0x35cba7b7 mspst32.MSProviderInit+36416 (64a34f8,0,20102,0)

[ 9] 0x35cba760 mspst32.MSProviderInit+36329 (0,0,13ef4c,13efe4)

[10] 0x35cba702 mspst32.MSProviderInit+36235 (13f124,248240,13f106,1)

[11] 0x35cba533 mspst32.MSProviderInit+35772 (13f0c8,64a34f8,0,13f05c)

[12] 0x00010003 +65240 (0,0,0,0)

############################################################

thread 2/25: [ OUTLOOK:0894:089c]

FP=00e3ff44, PC=7ffe0304, SP=00e3fea8, stkbase=00d40000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +2132411320 (2,e3ff6c,0,493e0)

[ 2] 0x77dd87a4 ADVAPI32.WmiQueryAllDataW+710 (0,13f37c,0,0)

[ 3] 0x77e7d28e KERNEL32.RegisterWaitForInputIdle+67 (77dd8601,0,0,18003)

############################################################

thread 3/25: [ OUTLOOK:0894:088c]

FP=0117fe58, PC=7ffe0304, SP=0117fdbc, stkbase=01080000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +2129003684 (3,117fe80,0,ffffffff)

[ 2] 0x77d4b317 USER32.SetScrollInfo+587 (2,117ff08,ffffffff,ff)

[ 3] 0x77d4b3a5 USER32.MsgWaitForMultipleObjects+31 (2,117ff08,0,ffffffff)

[ 4] 0x35f76beb msmapi32.FOpenThreadImpersonationToken@8+3934 (13f730,77e72688,156560,35f7673d)

[ 5] 0x35f76ba3 msmapi32.FOpenThreadImpersonationToken@8+3862 (77e7d28e,156560,77fa88f0,77f53870)

[ 6] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (35f76625,156560,0,fc1e01cd)

############################################################

thread 4/25: [ OUTLOOK:0894:08e4]

FP=018efb54, PC=7ffe0304, SP=018efb30, stkbase=017f0000, stksize=8192

############################################################

[ 1] 0x7ffe0304 +134776212 (18efb78,0,0,0)

[ 2] 0x30060964 OUTLLIB.XGetExplorerStoragePath@16+47120 (13f414,77e72688,16fad8,35f7673d)

[ 3] 0x35f76ba3 msmapi32.FOpenThreadImpersonationToken@8+3862 (77e7d28e,16fad8,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (35f76625,16fad8,0,18f0008)

############################################################

thread 5/25: [ OUTLOOK:0894:05a4]

FP=04eaff88, PC=7ffe0304, SP=04eaff24, stkbase=04db0000, stksize=8192

############################################################

[ 1] 0x7ffe0304 +2064843636 (3e8,ffffffff,0,71ab87d7)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (83042454,7500147a,42fff04f,8b197504)

[ 3] 0x8b000000 +2332032725 (0,0,0,0)

############################################################

thread 6/25: [ OUTLOOK:0894:082c]

FP=71a50000, PC=7ffe0304, SP=04fbff80, stkbase=04ec0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +240714492 (4,ffff,b8,0)

############################################################

thread 7/25: [ OUTLOOK:0894:0968]

FP=0510ff48, PC=7ffe0304, SP=0510fee4, stkbase=05010000, stksize=8192

############################################################

[ 1] 0x7ffe0304 +2062353332 (410,ffffffff,0,35f8d0fe)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (17b658,77fa88f0,77f53870,17b658)

[ 3] 0x35f7678d msmapi32.FOpenThreadImpersonationToken@8+2816 (77e7d28e,17b658,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (35f76625,17b658,0,78746341)

############################################################

thread 8/25: [ OUTLOOK:0894:0984]

FP=063aff50, PC=7ffe0304, SP=063afeb4, stkbase=062b0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +134776212 (6,242a00,0,2f)

[ 2] 0x35f768d6 msmapi32.FOpenThreadImpersonationToken@8+3145 (188380,188370,188380,aaaaaaaa)

[ 3] 0x35f76683 msmapi32.FOpenThreadImpersonationToken@8+2550 (77e7d28e,188380,77fa88f0,188370)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (35f76625,188380,0,c1)

############################################################

thread 9/25: [ OUTLOOK:0894:0988]

FP=078dff90, PC=7ffe0304, SP=078dfe28, stkbase=077e0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +2020606828 (780019d4,1fd658,77fa88f0,77f53870)

[ 2] 0x78001601 RPCRT4+5633 (56c,570,0,0)

[ 3] 0xffffffff +4294966996 (0,0,0,0)

############################################################

thread 10/25: [ OUTLOOK:0894:098c]

FP=079dff78, PC=7ffe0304, SP=079dff20, stkbase=078e0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +2019558276 (ea60,0,4feddb26,ea60)

[ 2] 0x77e61bf5 KERNEL32.Sleep+11 (0,0,0,0)

############################################################

thread 11/25: [ OUTLOOK:0894:0990]

FP=07adff3c, PC=7ffe0304, SP=07adfed8, stkbase=079e0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +2018509760 (578,493e0,0,4ff78c99)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (0,0,0,0)

############################################################

thread 12/25: [ OUTLOOK:0894:08a0]

FP=07bdff88, PC=7ffe0304, SP=07bdff24, stkbase=07ae0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +2017461108 (5b0,7530,0,4fec0000)

[ 2] 0x4ff0e15f ole32.CoSetProxyBlanket+1140 (0,0,0,0)

############################################################

thread 13/25: [ OUTLOOK:0894:0980]

FP=07cdff88, PC=7ffe0304, SP=07cdff24, stkbase=07be0000, stksize=8192

############################################################

[ 1] 0x7ffe0304 +2016412532 (5c8,7530,0,4fec0000)

[ 2] 0x4ff0e15f ole32.CoSetProxyBlanket+1140 (0,0,0,0)

############################################################

thread 14/25: [ OUTLOOK:0894:0880]

FP=0839f818, PC=7ffe0304, SP=0839f7c0, stkbase=082a0000, stksize=32768

############################################################

[ 1] 0x7ffe0304 +2009336548 (3e8,0,1ed5cbd,3e8)

[ 2] 0x77e61bf5 KERNEL32.Sleep+11 (3e8,880,839f874,1eecc28)

@[ 3] 0x01ef106d nnotes._StaticHangEnable@0+77 (13,839fabc,0,0)

@[ 4] 0x01eecc28 nnotes._OSLockSpin@4+552 (31902ae,880,894,839f9e0)

@[ 5] 0x01eed13c nnotes._OSLockReadSem@4+92 (3190268,77f58a3a,108,2)

@[ 6] 0x01ed0db1 nnotes._OSStaticMemBeginInit@16+33 (0,7302,80,839f9f8)

[ 7] 0x083f3509 NXPPR32+13577 (ec9f7c,ec9f78,0,edbae8)

[ 8] 0x083f49bc NXPPR32+18876 (63,0,0,0)

[ 9] 0x083f7eaf NXPPR32+32431 (ec9f78,0,12c,3595371b)

[10] 0x359544b8 outlph+17592 (839ff10,1f85c8,77429f0,2)

[11] 0x3595350d outlph+13581 (1f85c8,214c40,35f76ba3,214c18)

[12] 0x35fbf9c7 msmapi32.HrGetOmiProvidersFlags@8+10089 (77e7d28e,20a890,77fa88f0,77f53870)

[13] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (35f76625,20a890,0,c8)

############################################################

thread 15/25: [ OUTLOOK:0894:09b4]

FP=0aa8ff48, PC=7ffe0304, SP=0aa8fee4, stkbase=0a990000, stksize=8192

############################################################

[ 1] 0x7ffe0304 +1968505780 (6dc,ffffffff,0,35f8d0fe)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (17c2b0,77fa88f0,77f53870,17c2b0)

[ 3] 0x35f7678d msmapi32.FOpenThreadImpersonationToken@8+2816 (77e7d28e,17c2b0,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (0,0,0,0)

############################################################

thread 16/25: [ OUTLOOK:0894:09b0]

FP=0ab8ff48, PC=7ffe0304, SP=0ab8fee4, stkbase=0aa90000, stksize=28672

############################################################

[ 1] 0x7ffe0304 +1967457204 (2b4,ffffffff,0,35f8d0fe)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (17d8f0,77fa88f0,77f53870,17d8f0)

[ 3] 0x35f7678d msmapi32.FOpenThreadImpersonationToken@8+2816 (77e7d28e,17d8f0,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (0,0,0,0)

############################################################

thread 17/25: [ OUTLOOK:0894:08bc]

FP=0ac8fef0, PC=7ffe0304, SP=0ac8fe54, stkbase=0ab90000, stksize=8192

############################################################

[ 1] 0x7ffe0304 +1966408716 (3,ac8ff18,0,ffffffff)

[ 2] 0x77d4b317 USER32.SetScrollInfo+587 (2,ac8ffac,ffffffff,ff)

[ 3] 0x77d4b3a5 USER32.MsgWaitForMultipleObjects+31 (2,ac8ffac,0,ffffffff)

[ 4] 0x30e1d363 mso.Ordinal1515+3719 (1ab0774,77f58a3a,1ab0410,1ab0764)

[ 5] 0x77e7d28e KERNEL32.RegisterWaitForInputIdle+67 (0,0,0,0)

############################################################

thread 18/25: [ OUTLOOK:0894:0994]

FP=0ad8ff48, PC=7ffe0304, SP=0ad8fee4, stkbase=0ac90000, stksize=12288

############################################################

[ 1] 0x7ffe0304 +1965360052 (6d8,ffffffff,0,35f8d0fe)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (227338,77fa88f0,77f53870,227338)

[ 3] 0x35f7678d msmapi32.FOpenThreadImpersonationToken@8+2816 (77e7d28e,227338,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (35f76625,227338,0,c8)

############################################################

thread 19/25: [ OUTLOOK:0894:09b8]

FP=0bfcff90, PC=7ffe0304, SP=0bfcfe28, stkbase=0bed0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +1946223468 (780019d4,1fd658,0,0)

[ 2] 0x78001601 RPCRT4+5633 (7e8,7e0,0,0)

[ 3] 0xffffffff +4294966996 (0,0,0,0)

############################################################

thread 20/25: [ OUTLOOK:0894:09d4]

FP=0c0cff90, PC=7ffe0304, SP=0c0cfe28, stkbase=0bfd0000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +1945174892 (780019d4,1fd658,77f53870,ffffffff)

[ 2] 0x78001601 RPCRT4+5633 (814,818,0,0)

[ 3] 0xffffffff +4294966996 (0,0,0,0)

############################################################

thread 21/25: [ OUTLOOK:0894:09d8]

FP=0e44ff48, PC=7ffe0304, SP=0e44fee4, stkbase=0e350000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +1907950516 (8b8,ffffffff,0,35f8d0fe)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (23a238,77fa88f0,77f53870,23a238)

[ 3] 0x35f7678d msmapi32.FOpenThreadImpersonationToken@8+2816 (77e7d28e,23a238,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (0,0,0,0)

############################################################

thread 22/25: [ OUTLOOK:0894:09dc]

FP=0e54ff48, PC=7ffe0304, SP=0e54fee4, stkbase=0e450000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +1906901940 (8c8,ffffffff,0,35f8d0fe)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (23bb08,77fa88f0,77f53870,23bb08)

[ 3] 0x35f7678d msmapi32.FOpenThreadImpersonationToken@8+2816 (77e7d28e,23bb08,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (0,0,0,0)

############################################################

thread 23/25: [ OUTLOOK:0894:09e0]

FP=0e64ff48, PC=7ffe0304, SP=0e64fee4, stkbase=0e550000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +1905853364 (8d4,ffffffff,0,35f8d0fe)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (23bc08,77fa88f0,77f53870,23bc08)

[ 3] 0x35f7678d msmapi32.FOpenThreadImpersonationToken@8+2816 (77e7d28e,23bc08,77fa88f0,77f53870)

[ 4] 0x35f7662e msmapi32.FOpenThreadImpersonationToken@8+2465 (35f76625,23bc08,0,78746341)

############################################################

thread 24/25: [ OUTLOOK:0894:09f0]

FP=0fe5ff88, PC=7ffe0304, SP=0fe5ff24, stkbase=0fd60000, stksize=4096

############################################################

[ 1] 0x7ffe0304 +1880621940 (994,7530,0,4fec0000)

[ 2] 0x4ff0e15f ole32.CoSetProxyBlanket+1140 (0,0,0,0)

############################################################

thread 25/25: [ OUTLOOK:0894:08f8]

FP=0fe7fff4, PC=77f75a59, SP=0fe7ffcc, stkbase=0fe70000, stksize=4096

############################################################

[ 1] 0x77f75a59 ntdll.DbgBreakPoint+1 (0,0,0,0)

** Attach to [nwrdaemn:0a04]

=== Attach to C:\Program Files\DominoForOutlook\nwrdaemn.EXE (0xa04)

Load module: base=0x00400000, size= 20480 C:\Program Files\DominoForOutlook\nwrdaemn.EXE

Load module: base=0x77f50000, size= 684032 C:\WINDOWS\System32\ntdll.dll

Load module: base=0x77e60000, size= 942080 C:\WINDOWS\system32\KERNEL32.dll

Load module: base=0x62870000, size= 57344 C:\Program Files\DominoForOutlook\nwrdaemndll.dll

Load module: base=0x60000000, size= 19726336 C:\Program Files\DominoForOutlook\nnotes.dll

Load module: base=0x621b0000, size= 1404928 C:\Program Files\DominoForOutlook\nxmlpar.dll

Load module: base=0x62320000, size= 98304 C:\Program Files\DominoForOutlook\nxmlcommon.dll

Load module: base=0x77c10000, size= 339968 C:\WINDOWS\system32\msvcrt.dll

Load module: base=0x62150000, size= 380928 C:\Program Files\DominoForOutlook\js32.dll

Load module: base=0x62350000, size= 1380352 C:\Program Files\DominoForOutlook\NLSCCSTR.DLL

Load module: base=0x77dd0000, size= 577536 C:\WINDOWS\system32\ADVAPI32.dll

Load module: base=0x78000000, size= 552960 C:\WINDOWS\system32\RPCRT4.dll

Load module: base=0x76780000, size= 32768 c:\windows\system32\SHFOLDER.dll

Load module: base=0x77120000, size= 569344 C:\WINDOWS\system32\OLEAUT32.dll

Load module: base=0x4fec0000, size= 1269760 C:\WINDOWS\system32\ole32.dll

Load module: base=0x7f000000, size= 266240 C:\WINDOWS\system32\GDI32.dll

Load module: base=0x77d40000, size= 589824 C:\WINDOWS\system32\USER32.dll

Load module: base=0x763b0000, size= 282624 C:\WINDOWS\system32\comdlg32.dll

Load module: base=0x70a70000, size= 417792 C:\WINDOWS\system32\SHLWAPI.dll

Load module: base=0x77340000, size= 569344 C:\WINDOWS\system32\COMCTL32.dll

Load module: base=0x7cd00000, size= 8462336 C:\WINDOWS\system32\SHELL32.dll

Load module: base=0x71ad0000, size= 32768 C:\WINDOWS\System32\wsock32.dll

Load module: base=0x71ab0000, size= 86016 C:\WINDOWS\system32\WS2_32.dll

Load module: base=0x71aa0000, size= 32768 C:\WINDOWS\system32\WS2HELP.dll

Load module: base=0x62950000, size= 24576 C:\Program Files\DominoForOutlook\ndgts.dll

Load module: base=0x71950000, size= 933888 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.1612_x-ww_7c379b08\comctl32.dll

Load module: base=0x624d0000, size= 892928 C:\Program Files\DominoForOutlook\NSTRINGS.DLL

Load module: base=0x625d0000, size= 45056 C:\Program Files\DominoForOutlook\nTCP.DLL

Load module: base=0x625f0000, size= 57344 C:\Program Files\DominoForOutlook\nNETBIOS.DLL

Load module: base=0x71c20000, size= 319488 C:\WINDOWS\system32\NETAPI32.dll

Load module: base=0x625b0000, size= 24576 C:\Program Files\DominoForOutlook\namhook.DLL

Load module: base=0x10000000, size= 225280 C:\Program Files\DominoForOutlook\NREPLMAP.dll

Load module: base=0x61e00000, size= 126976 C:\WINDOWS\System32\MAPI32.dll

Load module: base=0x02b80000, size= 753664 C:\Program Files\DominoForOutlook\npropertymapping.dll

Load module: base=0x02c40000, size= 212992 C:\Program Files\DominoForOutlook\nNotesInProcServer.dll

Load module: base=0x02c80000, size= 303104 C:\Program Files\DominoForOutlook\INotesOutlookAddin.DLL

Load module: base=0x5f400000, size= 991232 C:\Program Files\DominoForOutlook\MFC42.DLL

Load module: base=0x76b40000, size= 180224 C:\WINDOWS\System32\WINMM.dll

Load module: base=0x76c90000, size= 139264 C:\WINDOWS\system32\IMAGEHLP.dll

Load module: base=0x02cd0000, size= 106496 C:\Program Files\DominoForOutlook\nmstringsR.dll

Load module: base=0x35f70000, size= 1363968 C:\Program Files\Common Files\System\MSMAPI\1033\msmapi32.dll

Load module: base=0x5ad70000, size= 212992 C:\WINDOWS\System32\uxtheme.dll

Load module: base=0x74720000, size= 278528 C:\WINDOWS\System32\MSCTF.dll

Load module: base=0x35e80000, size= 786432 C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MAPIR.DLL

Load module: base=0x30c90000, size= 12218368 C:\Program Files\Common Files\Microsoft Shared\office11\mso.dll

Load module: base=0x03880000, size= 69632 C:\Program Files\DominoForOutlook\nwnspR32.dll

Load module: base=0x038b0000, size= 266240 C:\Program Files\DominoForOutlook\NABPR32.DLL

Load module: base=0x03900000, size= 32768 C:\Program Files\DominoForOutlook\ncrcert.dll

Load module: base=0x35440000, size= 122880 C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\contab32.dll

Load module: base=0x35cb0000, size= 712704 C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\mspst32.dll

Load module: base=0x39700000, size= 929792 C:\Program Files\Common Files\Microsoft Shared\office11\riched20.dll

Load module: base=0x62610000, size= 102400 C:\Program Files\DominoForOutlook\nNTCP.DLL

Load module: base=0x71a50000, size= 241664 C:\WINDOWS\System32\mswsock.dll

Load module: base=0x71a90000, size= 32768 C:\WINDOWS\System32\wshtcpip.dll

Load module: base=0x6d510000, size= 512000 C:\WINDOWS\System32\dbghelp.dll

Load module: base=0x77c00000, size= 28672 C:\WINDOWS\system32\VERSION.dll

############################################################

thread 1/7: [nwrdaemn:0a04:09ac]

FP=00128168, PC=7ffe0304, SP=00128104, stkbase=00030000, stksize=49152

############################################################

[ 1] 0x7ffe0304 +2146140564 (d7c,36ee80,0,600490f7)

[ 2] 0x77e7ab74 KERNEL32.WaitForSingleObject+15 (129300,4c004c,14fe40,128f80)

@[ 3] 0x60047473 nnotes._OSFaultCleanup@12+643 (0,0,0,1297b8)

@[ 4] 0x60060e4a nnotes._OSNTUnhandledExceptionFilter@4+266 (129f7c,0,77e99bf5,129f7c)

[ 5] 0x02c5b591 nNotesInProcServer+112017 (129f7c,4020a0,0,12ffb0)

[ 6] 0x77c313c8 msvcrt._XcptFilter+351 (0,129f7c,77c33efb,129f84)

[ 7] 0x004012c1 nwrdaemn+4801 (0,0,7ffdf000,efb2fcf0)

[ 8] 0x77e8141a KERNEL32.GetCurrentDirectoryW+68 (4011c0,0,78746341,20)

############################################################

FATAL THREAD 1/7 [nwrdaemn:0a04:09ac]

FP=0x0012aedc, PC=0x6000b374, SP=0x0012a354, stksize=2952

EAX=0x00000000, EBX=0x0000000b, ECX=0xffffffff, EDX=0x00d606cc

ESI=0x0012be94, EDI=0x10033470, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246

Exception code: c0000005 (ACCESS_VIOLATION)

6

Subject: Ran out of room…

Can you do a search and paste the Fatal section? It’s the one that’s just cut off at the bottom. You may also want to consider upgrading. Your post cites 6.5.1

Thanks!

Sarah

7

Subject: DAMO 6.5.4- Outlook frequently closes expectedly.

I was having a similar issue using DAMO Outlook (Build v604_05182004NP) and Outlook 2002 SP3 on Windows 2000 Pro SP3. My scenario is DAMO shuts down every time I launch it. It stays open for a minute or two and then just terminates. I looked at my NSD files and found this fatal error in every one:

FATAL THREAD 1/4 [nwrdaemn:0830:0738]

FP=0x00127fb4, PC=0x605fd22b, SP=0x00127f9c, stksize=24

EAX=0x00000008, EBX=0x03b50197, ECX=0x00000001, EDX=0x03b55e22

ESI=0x01f64a8a, EDI=0x00000000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010202

Exception code: c0000005 (ACCESS_VIOLATION)

I found nnotes. and nwrdaemndll. were actually the files causing the crashes.

The way I stopped them was to replace both nnotes.dll and nwrdaemndll.dll with ones from Notes 6.5.3. I can’t guarantee that this will work for you but it may provide some insight.