We have a DB which hold hundreds of self help documents. Now what I want to do is to create a better way to find these documents other than searching. What we have testing right now is a 4 level category system…example:
Hardware
printers
Troubleshoot
doc: help document
Now my question is that there will be some documents which don’t need a 3rd or 4thlevel and if that is the case I want to user to see the document right away. Right now it shows this:
Hardward
Printers
Add a printer
Add a printer
The way I have it coded is in the document there are 4 fields. Each field containing a level. The the field is blank it will put the title of the category.
What I would like is this:
Hardware
Printers
Troubleshooting
doc: Help Documant
doc: Add a printer
Just like on the Web, but in notes client version. Is this possible?
Thanks
Edmound