Congrats to whoever in HCL set this forum up. I was pleasantly surprised to find that I could log in with the existing HCL id & password, and also that it looked very well, and the functionality worked well.
Just one suggestion. I replied to someone else's reply on a post (then they replied, and I replied again). When I now open that post I only see the original question, plus the first reply. The additional 3 replies are hidden, and I could have missed them if I had not clicked "Show all replies", which then shows the full thread of the conversation.
I have another request. It would be nice if HCL changed the sending address for the email notifications to something different from the support ticket emails. I'd like to be able to filter the forum notifications into a separate folder from support emails.