Connections mobile App and link filter

HCL Connections Connections Forum
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1

We are using a Forum for FAQs, which is dealing with lot of different issues. For categorization we use tags.

On some places like blogposts or wikis we have links, which point to this Forum. We want direct endusers to forum entries, which best fit and therefore we use filters like this:

https://connections.domain.com/forums/html/forum?id=2ac5d2a2-019c-449a-a497-57fa45a77d19&tags=en%20faq%20issue

So if somebody is accessing the above link the person is directed to a forum and uses a filter for the tags "en", "faq" and "issue". This is working in the GUI of Connections. But not for the Connections App.

The App cuts off the filter and just links to the forum. I've no idea why the app behaves like this.

Does anybody have the same experience and does maybe have a workaround?

2

Hi Karl,

I tested the following scenario:

1. Created forum via web UI and posted topic.
2. Added tags to topic.
3. Accessed forum via mobile device
4. Accessed topic

Result: No reference to tags for the topic.

If I instead tag a forum, I can see forum tags in the "Info" panel associated with the forum.

If I send myself a link and open on my mobile device, the mobile browser opens the link.

If I add the link to a wiki page, and click via the mobile app, the forum displays without filtering on tags.

I know we document the following:
https://help.hcltechsw.com/connectionsmobile/admin/overview/t_use_links_to_configure_mobile.html

... but I wanted to clarify how exactly you're following the link. Can you please elaborate?

Thank you,
Michael Montani
HCL Support