Connections Desktop Outlook-Addin are not displayed

HCL Connections Connections Forum
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1

Hello,
We have deployed the Connections Desktop plugin in Kubernetes. In the OWA overview of Outlook, the add-in can also be added and used. There are no problems there.

In the native client "Outlook Microsoft 365" the add-in can be selected under "File" -> "Options" -> "Add-ins" but it is not displayed in the client.

Community-Pasted-Attachment-1657113428497.png605×256 66.4 KB

Have I done something wrong here in the configuration? Or is there something that needs to be done by the Outlook admins?

Thanks for your help.

Best Regards

Max

2

Hi Max,

We reviewed this internally - can you please review the steps under "User-deployed (sideloaded) from within Outlook" from the link below?

https://help.hcltechsw.com/connections/v7/admin/install/cp_3p_outlook_make_available_to_users.html

Please let us know if these steps resolve the problem.


Thank you,

Michael Montani
HCL Support

3

Hi Michael,

thank you. The Problem is now solved.

Best Regards

Max