We have a customer that wants to limit the ability of members of a community with regard to Files and on a per Community basis. They want Owners to be able to do everything but they want members to just have read rights so no download link, no print as PDF and no share.
I have changed the Community Files app so that it only allows members to read but this still allows download and share and print they just cant upload a new version, Edit an existing Version.
Hello,
what is the difference between read and download on a web page?
In case you mean Docs File Viewer for View -> In this case, the Docs component downloads the file and displays. So you can not prevent the download API of the files application.
You could probalbly hide the link to download a file directly but with 5 minutes of effort, everyone will be able to download the file.
There will be a lot of UI customizations, not just the file app to get rid of all the download options availalbe.
You probably will not be able to prevent it on the mobile app, the desktop app or any other integrations available.
I don't konw any option just do to disable the function just for members of a community.
Martin
Hello,
I suppose from the customers point of view Download is taking a copy of the original file so its complete format etc rather than just taking a copy in the way you are trying to explain here.
They and I understand that you need access to be able to view a file and yes I do indeed mean in Connections Docs Preview but as I said the download takes a proper copy of the attached file and downloads it to your machine in the proprietary format it was uploaded in.
If the Download link isn't there then their view is if you don't immediately know how to get round this then you won't so more of a deterrent rather than here is a button to do this.
We have exactly the same issue. It is a security thing. Imagine you have a comunity of people that you periodically share company results with. If they can view and inform themselves it is fine, however once they close Connections the data has gone. If they then leave the community all they have is their memory.
If they download the report then once they have left the community they still have the document that they could even post on social media!
I have been communicating on a case with HCL who say they could remove the download button, but it is UI based so it would have to be for the whole of the instance of Connections. I have some suggestions to discuss with them.