Check mail every 15 minutes

HCL Domino Domino Forum
1

Dear All,

By default we have the following setting set at 15 minute interval on our Lotus Notes Client:

Check mail every 15 minutes.

We have tried to change this to no avail to a setting of either a more frequent duration, or less.

We also followed instructions given in this document:

http://www-10.lotus.com/ldd/dominowiki.nsf/dx/poll_remote_mailfile

Nothing has helped thus far.

Please help.

Satadru

2

Subject: Policy in effect

Possible your Admin has a policy doc in effect for this?.. I know I do.

3

Subject: Configurations document

You were right. The settings is to be changed in the Configurations document → Router/SMTP - Message Tracking → Message Tracking Collector Settings → Message Tracking Collection interval. Ordinarily, this is set to 15. I have altered this, and changed it to 1.

4

Subject: Different settings

You seem to be talking about two different things? First you discussed the Notes Client, but you changed a setting in the configuration document for the MTC server addin?

5

Subject: Configurations document

That is precisely what I did. Including a few more changes which seem to go hand in hand with that.

I say “seem” because there is no other way I can explain how the check mail interval settings worked.

It certainly appears to me that the Configuration settings has everything to do with the Lotus Notes client check mail interval settings.

However, I may have been premature to offer that only the mail tracking interval needs to be altered. There are other settings which I worked on, and these are as follows:

  1. POLL_REMOTE_MAILFILE=1 in NOTES.INI in Configuration settings.

  2. Minimum mail polling time = 25 minutes.

Thanks in advance for your feedback.

Satadru