When I start a chat with someone that I have had a chat with before, I see all of our previous interactions, even though I changed my sametime to not save my chats.
How can I stop this from happening?
When I start a chat with someone that I have had a chat with before, I see all of our previous interactions, even though I changed my sametime to not save my chats.
How can I stop this from happening?
Hi, Feature you are refering is Persistant chat, so seems disabling it will get you to what you ask.
while I think many users might be frustrated to loose this functionality https://help.hcl-software.com/sametime/11.0.2/admin/persistent_chat_policies.html
@Jeff Maissan
what you are seeing is Persistent chat
By default it will display chats up to 90 days
If the server is v11 this can be disabled as noted By Vladislav
however Later versions do require it
you can however configure your environment to set a lower default # of days. i.e 1, 7, etc
follow this documentation for 11.5, 11.6 versions
Updating the time-to-live index for persistent chat
follow this documentation for v12 and later versions
Updating the time-to-live index for persistent chat
Please let me know if this was useful
Thanks. I guess that it would be an enhancement so this could be set by user. Some want to see it while others do not.
What you can do: modify policies.user.xml, by default you do have 3 policies (one sample, one for default one for anonymous). in th domino directory we do have a specific users group, we change the policies.user.xml file to define a specific policy to this group.
For your concern in the specific policy just search im.persistentChatEnabled change the value from "1" to "0", restart the community server(s).
Then populate the group with people who do not want persistent chat.
I have same problem. One customer wants to leave the decision on users so would be nice to implement that into policies.