Can't enable Run NSD To Collect Diagnostic Information

Although I’m listed on Full Access administrators and Administrators field of the server document, when I try to check the Run NSD To Collect Diagnostic Information field, the little V mark disappears. So I can’t enable NSD.Looks like the FltRcvryMD hidden field still have 5.0.12 on it.

We tried restart notes, compare the public key…nothing solved the problem.

Is that a 6.5.4 bug? Any thoughts?

Thanks