I have a user that created a repeating appointment for once a week through 2010 by mistake. He has tried to delete all of the entries without success. By time it was escalated to me the root appointment had been deleted but not the children. I have tried everything that I could think of or find on this forum and so far I have not been able to delete any of them.
I have tried deleteing them for the All Documents view I also tried createing a NotesID view and eleting them from there. I creating seveal agents to try changing various flags and fields to try and get around the issue but nothing has worked.
I have seen a couple of similar situations on this forum but so far I have not found any solutions. Does anyone out there have any ideas.
The user is starting to become irate over this so I need to find a solution ASAP.
Subject: Cannot delete repeating Appointment
Any possibility to restore the user’s mailfile from a backup so you still have the root appointment?
Are there any error messages coming up when you try to delete the children?
Subject: RE: Cannot delete repeating Appointment
Back-up is a possiblity, but I’m not sure it will help. No error messages occurs. The screen flashes but the document is still there.
Subject: Problem solved
Straight from the horse’s mouth (IBM): “Create an agent to delete the documents.” I don’t know why it worked when deleting form the All Documents view didn’t work. I suppose that there may be some code that I did not see (and I looked pretty hard) that is preventing the deletion through the UI. The agent is apparently doing it from the back-end.
Here’s are the instructions for all of you non-developer types.
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Click on View → Agents.
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Click on “New Agent”.
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Add name from Agent property box, such as “DeleteSelectedDocument” and close Property box.
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Change Agent from Simple action(s) to Formula.
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Type @DeleteDocument from body text.
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Save and close the agent. System will prompt to save the document when you try to close the agent.
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Highlight the document you would like to delete and click on Action → and select the Delete agent.