Hi all,
One of my user can receive but cannot send mail…
When sending mail with his mailbox, the process is smooth and NO ERROR occurs. But no mail is actually sent to the target receivers…
I have tried send a mail using his server mailbox on my desktop but no luck…(=>not related to his desktop)
Also I have run Compact, fixup, updall, but still no luck
Is there any way to fix this problem?
Thanks~
Subject: Can receive but cannot send mail
Sam,
Is the log showing that your mail hs being accepted?
Are you working on a replica and your mail is stuck in the local mail.box?
Please provide more information…
Greetz,
Ron
Subject: RE: Can receive but cannot send mail
Hi Ronny,
I am working on server replica, not local replica,
I have searched the log and no related entry is found…
Thanks~
Sam
Subject: RE: Can receive but cannot send mail
have you done a delivery confirmation, full trace to see how far it gets? Each server hop should return a msg letting you know how far it gets.
Subject: RE: Can receive but cannot send mail
Sam,
They haven’t got a mail.box on their local machine that the mails that are being sent (with no error) are sat in.
File => Database => Open [Server:Local], type in mail.box in the file name.
These emails must be going somewhere and if you see no record of them routing in Log.nsf on the users Home Mail Server they must be being held locally.
HTH,
Ads R
Subject: RE: Can receive but cannot send mail
Hi all,
The problem is solved.
Our mailscan software was upgraded recently, a new rule was added by the upgrade that filters sensitive mail content with word ‘DICK’.
Some of our clients are named ‘Dick’, related inbound and outbound mails are quantiated. We remove the rule and the problem is solved.
Thanks for your valuable info~
Subject: Can receive but cannot send mail
Dear ,Is this the new user you have created or this is the existing user ? …
PM
Subject: RE: Can receive but cannot send mail
Hi,
He is an existing user, he cannot send mail just from yesterday morning…