Our HR manager has reported a peculiar and potentially very serious problem: calendar entries delete themselves without human intervention. Normally I would put this down to a case of PEBKAC but I believe this person when she says that she didn’t delete her appointments and associated documents. the deletions normally happen on the day that the meeting/appointment is to take place, and if the meeting is a recurring meeting all of those will be deleted as well.
No-one else has access to her mail file or calendar.
I suspect that the Domino server is doing a bit of “housekeeping”. I removed the Delete right from the server but would like to know why it might do this or if there is any other explanation.
Back in R5 days. We had a manager who refused to delete anything. So, her mail file filled quickly. We convinced her to archive. So she set her archive criteria to 15 days. Then, when she selected Actions → Archive → Archive now, her documents would go to the archive. Unfortunately, so did her calendar entries, particularly if they had been on the calendar for more than 15 days! Once we figured this out, we were able to help her.
Do the calendr entries show in the All Documents or the All Calendar entries views? If so, this could be a view issue.
Does the user delete documents from the All Documents view? Calendar entries are sometimes deleted unkowingly to the user.
There is a 3rd party application/freeware that allows through a domino addin task to monitor specific databases for deletions and to copy the documents over to a backup store when they are deleted…
Does the client have their day at a glance sidebar panel open?
We saw that sometimes a user would be using the delete key whiole in their Inbox to delete some messages. However, somehow focus was in the day at a glance and instead of the e-mails being deleted from the Inbox, calendar entries were being deleted from the day at a glance pane.
An apology to all but thank you for your invaluable information.
I sat down at the HR person’s laptop and found that she were using a local replica on occasion. The occasion being when she was away from the office or had just returned from being away. She had set her local replica up so it replicated everything except her calendar entries. Why she did this no one knows.