Having problems getting Blackberry Desktop to Sync with Notes 6.5 calendar. To Do, Memo and Address book are fine but the when synching with calendar I get to 702 records out of 796 and then everything crashes.
I am running 3.6.2.9 Service pack
I am not running BES
Any thoughts/help would be great.
Subject: Blackberry Intellisync problems with 6.5 calendar
Has anyone found an answer to this issue?
Subject: Blackberry Intellisync problems with 6.5 calendar
Jon,
We have had the same problem. I’ll found out, that it was due to a bad documentin Lotus Notes in the Calendaring en the Todo’s.
For finding the bad document edit the users notes.ini file and place the following lines after the fifth line in the notes.ini file.
Client_Clock=1
STX9=1
Debug_outfile=c:\log.txt
Restart desktop manager and the RPC logging screen will appear. Please close desktop manager once you receive the desktop manager message and delete the lines added to the users notes.ini file in the above step.
You will then see a command box with the documents that are read and when you have the crash you see at the bottom a line like this:
OPEN_NOTE(REPC1256F20:0036C227-NT0004438A,00400000)
This is the LN document that causes the crash.
Go in LN to your mailfile and goto the resp calendar document. Open the Properties box, goto the document property at the last tab where you see the ID info where the doc ID is NT0004438A and delete the document.
This will solve your problem.
At the bottom is the LN ID
Subject: RE: Blackberry Intellisync problems with 6.5 calendar
Thanks for this fix. It really worked.
regards,
Jojo Salvador
Subject: RE: Blackberry Intellisync problems with 6.5 calendar
Once again, and old thread saves the day!!!
THANK YOU!!!
Subject: Blackberry Intellisync problems with 6.5 calendar
I have a user having the same issue, where you able to solve this?
Subject: Blackberry Intellisync problems with 6.5 calendar
The same story
Blackberry Enterprise Server is 2.2.1.10
Blackberry Desktop Manager is 3.6.2.9
Calendar synchronisation crashes at 2571 of 2818 documents
Subject: RE: Blackberry Intellisync problems with 6.5 calendar
The only way to fix this is to use the Calendar to sync wirelessly. First sync the calendar using the translator Lotus Notes 5/6, after it crashes, unplug the device and plug it back in, then run desktop manager again (make sure auto start synchronize pim is unchecked), configure PIM, select Calendar and choose the translator Blackberry Wirelss Sync. I spent hours with a RIM Tec Support, I agreed with them that It’s a bad calendar entry, set all desktop manager verbose logging and it seems like after the first 650 calendar entry, we keep deleting it but still got the same result. This is how I fixed my calendar problem.
Subject: Blackberry Intellisync problems with 6.5 calendar
Make sure you have the lastest software running on your handheld.