Autosave never works

Autosave never works for anyone here at my office.Yes, the form is enabled for autosave

Yes, autosave is enabled on the client to go every 10 minutes.

Yes, there is an as_username.nsf db on the client.

But then the machine crashes with a document with more than 10 minutes worth of editing, and I got nothing. I’ve even opened up the as_ database and looked. This has been an issue for years. What am I missing?