Automatic Email reply

HCL Domino Domino Forum
1

Please complete the details below then remove this line:

Domino/Notes Version: 12 FP 5
Add-on Product (if appropriate, e.g. Verse / Traveler / Nomad / Domino REST API):
Its Version:
Operating System:
Client (Notes, Nomad Web, Nomad Mobile, Android/iOS, browser version):

Problem/Query:

I have been asked to develop a solution which provides an automatic reply to all incoming Emails to a Mailin Database. HCL Notes (as far as I know) does not provide the option to configure such an Email in the Notes preferences.
What is the best way to go about implementing such a solution? Is there an “official” recommendation from HCL?

2

Hi Andrew,

it depends on what you like to expect.

There is a quite nice Out of Office Feature that can be modified to some Auto-reply function. Even if the content of the reply can be quite easily adjusted by the Notes Designer, this O.o.O got one major feature: it replies not ANY email. It replies emails from one sender only once - keeps this sender in the list and never replies to this sender a second time to avoid annoying multiple replies.

In some cases this is nice - in other cases this is not wanted.

In those cases, where ANY incoming mail must be confirmed to the sender, you better do this by a small script that runs at mail-in.

If you don’t like to script - there are some tools that may accomplish this in a perfect way - but i don’t like to do advertising in here, maybe send me a private message.

Best Regards

Mike

3

You can check this,

Using a LotusScript agent to reply to mail from the Internet

Reference Document : Using a LotusScript agent to reply to mail from the Internet - Customer Support

4

There is also that one : Creating an action agent to respond to all messages received - Customer Support

Otherwise, I do have my own LotusScript agent, based on the old Out of Office agents. It is reliable and what is great is that the reply is stored in the stationeries of the mail db. The end user may edit the content by itself and put rich text within.

Let me know if you wish to get the code.