We have the following issue.
A user wants to copy incoming mail messages to an external web based mail account. A rule has been set up in their mail file forwarding all documents to the .com address.
‘User rules mail forwarding’ is set to Enabled in the server config document. However when mail is received the Forwarded copy is not sent by the server due to ‘Policy Reasons’
Anybody got any ideas as to ‘What Policy’ it is referring to. As the mail is being received correctly into the in box I don’t see how it can be viewed as relaying (which we don’t allow at all).
Look forward to your suggestions on how to get this working.
Rgs
M