Attachment problem

HCL Domino Domino Forum
1

I receive an attachment email from my friend who’s using R5. However, the attachment in my email appear as some code which is very long and unreadable. What is the problem? Our mail or theirs? Can anyone help me pleasseeee?

2

Subject: Attachment problem

  1. To eliminate the possibility that it is Your server/client that has the problem: Can Your friend mail the same attachment from a webmail account such as hotmail to You and is it then displayed correctly? If Yes - then the problem resides on Your friends side. If not - then the problem is on Your side.

  2. Can You mail him an attachment and is it displayed correctly? If not (and You answered ‘No’ on #1 above) - then the problem is DEFINITLY on your side.

The person document in the PNAB: The property “Format preferences for incoming mail” should be set to “Keep in sender’s format”.

Have Your friend to check his person doc in the Public NAB.

hth

3

Subject: RE: Attachment problem

Dear Kenneth,

We currently have a Lotus Domino 6.0.2 CF1 server running for 1000+ users. Every user was created with their matching Policy settings and everything is working just fine (POP3, SMTP, Webmail as in iNotes Web Access 6).

Though we discovered that we had to set the “Format preferences for incoming mail” setting to “Keep in senders’ format” instead of “Prefers MIME” or “Prefers Notes” in the Person Document, so that the users can send E-mails with Attachments (e.g. Doc, Zip etc documents) via POP3 AND Webmail (iNotes Web Access). Via POP3 (e.g. MS Outlook Express) was already ‘working’, so you could send, receive and open Attachments without any problems.

Though via Webmail, you had to set that setting to “Keep in senders’ format” manually, before you could open Attachments in Webmail. Otherwise you get an error opening the Attachment; it said path not found: the problem that was already known, but only for R5 servers.

My question is if we could change the setting “Format preferences for incoming mail” automaticly for all 1000 users to “Keep in senders’ format” instead of the default “Prefers MIME”. So that you don’t have to open, change the setting in the Person document and then Save&close it for every user.

If that’s not possible, can we perhaps change the default setting for “Format preferences for incoming mail” to “Keep in senders’ format”?

Thanks inadvance,

Herwin Wels.