Attachment Problem

HCL Domino Domino Forum
1

Hi

One of my users has a mail forwarded to them from their boss. The attachment comes through as an image. Yet the attachment can be launched correctly from the boss’ client.

Any ideas on where to check on the users preferences to try and resolve the issue?

Thanks

Regards

2

Subject: Attachment Problem

Try one of these technotes:

http://www-1.ibm.com/support/docview.wss?rs=899&context=SW710&context=SW760&context=SW870&context=SWA40&context=SWA50&context=SWAZ0&context=SWB20&context=SWB40&context=SWCZ0&context=SWD10&context=SWD20&context=SWDZ0&context=SWH30&context=SWL40&dc=DB510&dc=DB520&dc=D800&dc=D900&dc=DA900&dc=DA800&dc=DB530&dc=DA600&dc=D600&dc=D700&dc=DA500&dc=D200&dc=DA410&dc=DA450&dc=DA430&dc=DA440&dc=DB540&dc=DB400&q1=attachment+image+forward&uid=swg21097812&loc=en_US&cs=UTF-8&lang=all

http://www-1.ibm.com/support/docview.wss?rs=899&context=SW710&context=SW760&context=SW870&context=SWA40&context=SWA50&context=SWAZ0&context=SWB20&context=SWB40&context=SWCZ0&context=SWD10&context=SWD20&context=SWDZ0&context=SWH30&context=SWL40&dc=DB510&dc=DB520&dc=D800&dc=D900&dc=DA900&dc=DA800&dc=DB530&dc=DA600&dc=D600&dc=D700&dc=DA500&dc=D200&dc=DA410&dc=DA450&dc=DA430&dc=DA440&dc=DB540&dc=DB400&q1=attachment+image+forward&uid=swg21115244&loc=en_US&cs=UTF-8&lang=all

http://www-1.ibm.com/support/docview.wss?rs=899&context=SW710&context=SW760&context=SW870&context=SWA40&context=SWA50&context=SWAZ0&context=SWB20&context=SWB40&context=SWCZ0&context=SWD10&context=SWD20&context=SWDZ0&context=SWH30&context=SWL40&dc=DB510&dc=DB520&dc=D800&dc=D900&dc=DA900&dc=DA800&dc=DB530&dc=DA600&dc=D600&dc=D700&dc=DA500&dc=D200&dc=DA410&dc=DA450&dc=DA430&dc=DA440&dc=DB540&dc=DB400&q1=attachment+image+forward&uid=swg21205322&loc=en_US&cs=UTF-8&lang=all

3

Subject: RE: Attachment Problem

hi amalia

thank you for your response. option 3 worked on my issue. i enabled the setting, sent a mail, and then disabled it again. userb was then able to open the file.

kind regards