All message addressed to a specifid local Accounts was jamed

Recently I was in trouble by a strange problem. All messages addressed to the local Account, such as: office@novado.cn, was jamed. However the router and SMTP services work well, It can deliever any message to any valid address properly to/from local or Internet.

Background: this is a small branch of one company with about 10 people. they have a no-typical policy, that is:

1,every employee own one personal document with one ID and one Internet address, but all personal Documnent refer to the same one mail database–such as, abc.nsf.

2, there is mail-in database entry in its Domino Directory, that is office Novado Asia/Novado with Internet Address office@novado.cn. Of course, the mail-in Entry also refer to the abc.nsf.

It is a strange practise.

the Following is some information from Domino Console, I don’t understand the line:

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

more detailed like below:

07/09/2009 10:40:50 PM Router: Updating queue entry for (Note 0:000008FE), recipients remaining: 1

07/09/2009 10:40:50 PM Router: Message PoolNum:Block 1:2060 has 1 recipients, priority = 1

07/09/2009 10:40:50 PM Router: Note NT00000902 in mailbox 1 from ‘CN=Mathias Krostewitz/O=Novado’

07/09/2009 10:40:50 PM Router: Recipient 0 = ‘CN=Office Novado Asia/O=Novado’

07/09/2009 10:40:50 PM Router: Recipient 0 Username = ‘CN=Office Novado Asia/O=Novado’ Domain = ‘’

07/09/2009 10:40:50 PM Router: Message PoolNum:Block 1:2060 adding recipient Office Novado Asia/Novado (mail\office) to the Local Delivery queue

07/09/2009 10:40:50 PM Router: Creating delivery message descriptor for PoolNum:Block 1:2060 for [$LocalDelivery]

07/09/2009 10:40:50 PM Router: Creating message recipient descriptor

07/09/2009 10:40:50 PM Router: Creating delivery recipient message descriptor for PoolNum:Block 1:4048, recipient: 0

07/09/2009 10:40:50 PM Router: Updating queue entry for (Note 0:00000902), recipients remaining: 1

07/09/2009 10:40:50 PM Router: Message PoolNum:Block 1:2796 has 1 recipients, priority = 1

07/09/2009 10:40:50 PM Router: Note NT00000906 in mailbox 1 from ‘CN=Mathias Krostewitz/O=Novado’

07/09/2009 10:40:50 PM Router: Recipient 0 = ‘CN=Office Novado Asia/O=Novado’

07/09/2009 10:40:50 PM Router: Recipient 0 Username = ‘CN=Office Novado Asia/O=Novado’ Domain = ‘’

07/09/2009 10:40:50 PM Router: Message PoolNum:Block 1:2796 adding recipient Office Novado Asia/Novado (mail\office) to the Local Delivery queue

07/09/2009 10:40:50 PM Router: Creating delivery message descriptor for PoolNum:Block 1:2796 for [$LocalDelivery]

07/09/2009 10:40:50 PM Router: Creating message recipient descriptor

07/09/2009 10:40:50 PM Router: Creating delivery recipient message descriptor for PoolNum:Block 1:5128, recipient: 0

07/09/2009 10:40:50 PM Router: Updating queue entry for (Note 0:00000906), recipients remaining: 1

07/09/2009 10:40:50 PM Router: Dispatch took 2msec (reenum = 0)

07/09/2009 10:40:50 PM Router: Initiating transfers to all servers

07/09/2009 10:40:50 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:40:50 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:40:50 PM Router: Checking local delivery queue

07/09/2009 10:40:50 PM Router: Delivery to local recipient Office Novado Asia/Novado is ready with 3 messages

07/09/2009 10:40:50 PM Router: Signaling an idle delivery thread

07/09/2009 10:40:50 PM Router: Delivery thread 00000006 searching for work

tell router show

Msgs State Via Destination

3 Busy(1)   NRPC  [$LocalDelivery] 

Transfer Threads: Max = 19; Total = 0; Inactive = 0; Max Concurrent = 9

Delivery Threads: Max = 19; Total = 1; Inactive = 0

07/09/2009 10:41:20 PM Router: Initiating transfers to server POS-ONLINE.DE

07/09/2009 10:41:20 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:20 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:20 PM Router: Checking local delivery queue

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:20 PM Router: No messages to route to POS-ONLINE.DE

07/09/2009 10:41:20 PM Router: Initiating transfers to server MILLER-ONLINE.DE

07/09/2009 10:41:20 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:20 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:20 PM Router: Checking local delivery queue

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:20 PM Router: Checking local delivery queue

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:20 PM Router: No messages to route to MILLER-ONLINE.DE

07/09/2009 10:41:20 PM Router: Initiating transfers to server NOTES.MILLER-ONLINE.DE

07/09/2009 10:41:20 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:20 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:20 PM Router: Checking local delivery queue

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:20 PM Router: No messages to route to NOTES.MILLER-ONLINE.DE

07/09/2009 10:41:20 PM Router: Initiating transfers to server NOTES1/POS/DE

07/09/2009 10:41:20 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:20 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:20 PM Router: Checking local delivery queue

07/09/2009 10:41:20 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:20 PM Router: No messages to route to NOTES1/POS/DE

07/09/2009 10:41:23 PM Router: Initiating transfers to server [$LocalDelivery]

07/09/2009 10:41:23 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:23 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:23 PM Router: Checking local delivery queue

07/09/2009 10:41:23 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:24 PM Router: Initiating transfers to server POS-ONLINE.DE

07/09/2009 10:41:24 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:24 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:24 PM Router: Checking local delivery queue

07/09/2009 10:41:24 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:24 PM Router: No messages to route to POS-ONLINE.DE

07/09/2009 10:41:24 PM Router: Initiating transfers to server MILLER-ONLINE.DE

07/09/2009 10:41:24 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:24 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:24 PM Router: Checking local delivery queue

07/09/2009 10:41:24 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:24 PM Router: No messages to route to MILLER-ONLINE.DE

07/09/2009 10:41:24 PM Router: Initiating transfers to server NOTES.MILLER-ONLINE.DE

07/09/2009 10:41:24 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:24 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:24 PM Router: Checking local delivery queue

07/09/2009 10:41:24 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:24 PM Router: No messages to route to NOTES.MILLER-ONLINE.DE

07/09/2009 10:41:24 PM Router: Initiating transfers to server NOTES1/POS/DE

07/09/2009 10:41:24 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:24 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:24 PM Router: Checking local delivery queue

07/09/2009 10:41:24 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:24 PM Router: No messages to route to NOTES1/POS/DE

07/09/2009 10:41:24 PM Router: Initiating transfers to server POS-ONLINE.DE

07/09/2009 10:41:24 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:24 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:24 PM Router: Checking local delivery queue

07/09/2009 10:41:24 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

07/09/2009 10:41:24 PM Router: No messages to route to POS-ONLINE.DE

07/09/2009 10:41:24 PM Router: Initiating transfers to server MILLER-ONLINE.DE

07/09/2009 10:41:24 PM Router: Low priority time range is 12:00:00 AM - 06:00:00 AM

07/09/2009 10:41:24 PM Router: LowPriorityAllowed is FALSE

07/09/2009 10:41:24 PM Router: Checking local delivery queue

07/09/2009 10:41:24 PM Router: Delivery queue for recipient Office Novado Asia/Novado already in progress - skipping recipient

I would like someone can help me understand the reason.

Thanks and best regards