Agents, unable to find path to server

All scheduled agents (private and shared) end with same error. I created new simple agents (simple action - send mail) scheduled and after mail arrives, without success. We have similar installations (same release) on AIX working fine.

Lotus Domino R 6.5.1 on AS/400, new installation

successful Network tests on AS/400 (according to Julie Kadashevich)

  • ping 10.49.163.85

  • ping knhamldh11

  • ping knhamldh11.de.int.kn

Also tracing it’s on name in Domino console is ok, mail sending and receiving works as well.

04.03.2004 12:00:55 AMgr: Current debug control setting is ‘mecvrspl’

04.03.2004 12:02:12 AMgr: Received new mail event from Router for ‘mail/CHAEMTHE.nsf’

04.03.2004 12:04:12 AMgr: Start executing agent ‘Copy’ in ‘mail/CHAEMTHE.nsf’ by Executive ‘1’

04.03.2004 12:04:12 AMgr: ‘Tom Dummy/XYZ’ is the agent signer of agent ‘Copy’ in ‘mail/CHAEMTHE.nsf’

04.03.2004 12:04:12 AMgr: 'Agent ‘Copy’ in ‘mail/CHAEMTHE.nsf’ will run on behalf of ‘Tom Dummy/XYZ’

04.03.2004 12:05:11 AMgr: Agent ‘Copy’ in ‘mail/CHAEMTHE.nsf’ did not process all documents successfully.

Check the Agent Log for more information: Unable to find path to server

Thanks for any suggestion and help

Theo

Subject: Agents, unable to find path to server

Theo,as I guess from the tests you mention, you’re already working on the right area. When connecting to any remote server from Notes/Domino, Notes/Domino first tries to resolve the Servername by using its own mechanisms (e.g., server and connection documents), so there may also be an issue with a typo or an old address in the server connection document.

To obtain more information on this, issue the following command from the server console (may be through Domino admin client):

trace servername

Try with different servername syntax, such as

trace knhamldh11

trace knhamldh11/organization

trace cn=knhamldh11/o=organization

This gives you some more clues which name resolution is actually used by the server, as it obviously doesn’t just pass the call to the operating system.

Good luck to you!

Stephan Holowaty

Principal Certified Lotus Instructor SA&AD

IBM Certified Instructor Websphere App Server (SA)

IBM Certified Instructor Websphere Portal Server (SA)

mailto:stephan.holowaty@holowaty.de

Subject: Check the port settings…

… the scheduled agent checks which IP you specify in the port address. By default it will put a netbios name in there. After migration to another box (or on systems where netbios is not available), the agents will fail to send mail.(I assume you have specified a mailserver in the locations section).

Vince

http://vinceschuurman.com

http://openntf.org

Subject: SOLVED Agents, unable to find path to server

Thanks Vince, it was a typo in the location section. We had to rename the server and this change got forgotten.

Theo