After import Work Order Management (Offline Enabled) on Iris and run on live preview there is a error on voltmx.sdk.OfflineObjects where setToken are not a function

HCL Volt MX Volt MX Forum
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1

I was interested in using the Work Order Management (Offline Enable) component to test it. I downloaded the component, imported it into Iris, and when running it in Live Preview mode, the program stops due to a SDK error stating:

"voltmx.sdk.OfflineObjects.setToken is not a function"

- Exact and full Volt Iris version: Version 9 Service Pack 5 Fix Pack 50 (2025.02) / Volt Flare Framework / Exact Version: 9.5.50

- OS on which Foundry is installed: Linux

- Are you using Foundry Cloud or Foundry On Prem?: Foundry Cloud

- Sample application to reproduce at our end:

When downloading the Work Order Management (Offline Enable) component/asset, you receive a .zip file, which is imported directly into Volt Iris. It automatically imports the application into Foundry and notifies me that the component was built in a previous version. I proceed, and once everything is imported, I run a Live Preview exclusively for mobile devices (Android/iOS Phone).

The system prompts me to publish the Foundry application, so I publish it and launch the app. However, upon startup, the application freezes, and the debug console should display an error stating that the SetToken method from the SDK is not a function.

2

Hi Juan,

Thank you for sharing the details. We are currently working on the Work Order Management (Offline Enabled) asset, and we have noticed that there are references to Kony within the code. As part of the update, we need to remove or replace those references to ensure compatibility. This process is in progress, and once the necessary adjustments are made, we will notify you when the issue is resolved. We appreciate your patience while we work on this fix, and we’ll update you as soon as the updated version is available.

Thanks,
Gaurab

3

Hi @Juan Hernandez Fernandez ,

We’re pleased to inform you that we have launched a new Digital Solutions Community site: https://developer.ds.hcl-software.com, which now hosts our updated product forums.

Content from our legacy product forums will soon be migrated to this new platform to ensure a seamless transition and improved user experience.

If you haven’t already, we encourage you to sign up and join the community to connect with product experts and fellow users.

Going forward, we request you to post any new questions or discussions in the Volt MX forum on the new community platform.

Thanks !