8.5 Client Hangs at Startup

HCL Domino Domino Forum
1

Anyone seeing 8.5 Standard client hanging at the Getting Started Page? This happened on two separate machines. On 1st one, I did a fresh install and on the 2nd box, fresh install on a newly built XP workstation. Both XP workstations have SP3 installed. New PRM has been log with Lotus support

2

Subject: Same problem here

Vista Business, SP1, English, Czech locale settings. Hangs indefinitely on startup trying to open the Home page / Getting started page. The server is 8.02, though.

Josef

3

Subject: I’m seeing the same problem - at multiple companies

I’m seeing the same issue and I’m curious to know if there is a solution. I need to configure some db stuff and this ‘hang’ is creating a huge problem.

Does anyone know if there is a fix?

Thanks

4

Subject: A quick fix

Not sure if this is of any use but I had to delete the folder “workspace” to make it work again.

Josef

5

Subject: Client hangs first time

Hi

When I tested on 4 different systems (3 XP and one Linux), the client hung for a while then the software became responsive.

In all cases, I needed to reboot the whole computer.

To help things out a bit, I did the following before rebooting and it seemed to help

1- Delete the Log.nsf

2- Delete the Cache.ndk

3- Delete all Temp files (Windows and users)

4- Clean up some of the old files I had

5- Delete the Perweb.nsf

Hope this helps a bit.

jacques

6

Subject: “Getting Started” page is the culprit on two XP SP3 machines I’ve tried thus far…

Not sure what it’s doing, but the “Getting Started” page appears to be a problem (XP SP3 on both machines).

  • initial launch was veeeeery slow (as in minutes long, and Notes appeared to freeze). The “Getting Started” page was of course launched automatically.

  • subsequent launches also appeared to freeze (since the client defaults to re-open all tabs that were open on previous close)

  • re-launch–after closing the “Getting Started” tab–was quick

  • attempt to open “Getting Started” from the “Help” menu was very slow once again

Not sure it matters or not, but initial launch on both computers was a non-admin account.

edit:

This occurred with the “All Clients” package.

I can’t recall this same problem occurred initially with the Ubuntu package. It opens just fine at this point on Ibex (8.10).

7

Subject: I think All Clients is injecting Eclipse into your PC

…which seems to want to take many minutes verging on hours all told. The installer definitely approached an hour, but I neglected to time it. Based on the installer exe size I figured it was going to be a crock-pot style process. Leave that machine alone for half a day kinda thing.

I suspect that there are tons of install files of a new type added, a clue being the massive size of the installer. Then on first client launch, it wants to build and integrate all of those files in the alternate eclipse universe. I would consider this release a “friendly user beta”.