8.5.1: no getting started or preview panes displaying

hcl-bot · April 19, 2010, 5:42pm

Running Arch Linux 64 bit and installing Notes 8.5.1 (and fixpack 2) in a 32bit chroot.

Everything goes fine through the install and initial launch until the main window, at which point i have these issues:

Getting Started:

— Does not display the usual screen, but has this text instead: “Could not create the view: an unexpected exception was thrown”

— Details:

java.lang.NullPointerException

at com.ibm.rcp.gettingstarted.browser.BrowserContent.initialize(Unknown Source)

at com.ibm.rcp.gettingstarted.browser.BrowserContent.open(Unknown Source)

at com.ibm.rcp.gettingstarted.GettingstartView.createPartControl(Unknown Source)

at org.eclipse.ui.internal.ViewReference.createPartHelper(Unknown Source)

at org.eclipse.ui.internal.ViewReference.createPart(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPartReference.getPart(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage.makeActive(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage.updateActivePart(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage.handleDeferredEvents(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage.deferUpdates(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage.access$14(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage$15.runWithException(Unknown Source)

at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(Unknown Source)

at org.eclipse.swt.widgets.Synchronizer.syncExec(Unknown Source)

at org.eclipse.ui.internal.UISynchronizer.syncExec(Unknown Source)

at org.eclipse.swt.widgets.Display.syncExec(Unknown Source)

at org.eclipse.ui.internal.StartupThreading.runWithoutExceptions(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage.restoreState(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow.restoreState(Unknown Source)

at com.ibm.rcp.personality.framework.internal.PersonalityWindowStateStore.restoreState(Unknown Source)

at com.ibm.rcp.platform.personality.DefaultWorkbenchWindowAdvisor.postWindowCreate(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow.fireWindowCreated(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow.open(Unknown Source)

at org.eclipse.ui.internal.Workbench$22.runWithException(Unknown Source)

at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(Unknown Source)

at org.eclipse.swt.widgets.RunnableLock.run(Unknown Source)

at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Unknown Source)

at org.eclipse.swt.widgets.Display.runAsyncMessages(Unknown Source)

at org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)

at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(Unknown Source)

at com.ibm.rcp.personality.framework.internal.RCPWorkbenchAdvisor.openWindows(Unknown Source)

at org.eclipse.ui.internal.Workbench$27.runWithException(Unknown Source)

at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(Unknown Source)

at org.eclipse.swt.widgets.Synchronizer.syncExec(Unknown Source)

at org.eclipse.ui.internal.UISynchronizer.syncExec(Unknown Source)

at org.eclipse.swt.widgets.Display.syncExec(Unknown Source)

at org.eclipse.ui.internal.StartupThreading.runWithoutExceptions(Unknown Source)

at org.eclipse.ui.internal.Workbench.init(Unknown Source)

at org.eclipse.ui.internal.Workbench.runUI(Unknown Source)

at org.eclipse.ui.internal.Workbench.access$4(Unknown Source)

at org.eclipse.ui.internal.Workbench$5.run(Unknown Source)

at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)

at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)

at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)

at com.ibm.rcp.personality.framework.internal.RCPApplication.run(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(Unknown Source)

at org.eclipse.equinox.internal.app.EclipseAppHandle.run(Unknown Source)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)

at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)

at org.eclipse.equinox.launcher.Main.run(Unknown Source)

at com.ibm.rcp.core.internal.launcher.Main.startLaunch(Unknown Source)

at com.ibm.rcp.core.internal.launcher.Main.main(Unknown Source)

at com.ibm.rcp.core.internal.launcher.Main.run(Unknown Source)

Home is a white screen with nothing else
Email inbox shows up fine but:

— preview pane is blank

— opening emails into a new window creates a new tab with only black displayed

Calendar shows just black and nothing in the preview

Am I missing some library, some other dependency??

Thanks,

John

hcl-bot · January 9, 2011, 2:55am

Subject: Same experience in R8.5.2 Domino Designer

My R8.5.2 installation has been fine for months. Now, I am experiencing the same issue in Domino Designer. The Applications view will not display an Application listing and I am unable to select Working Sets. The following message is displayed in the Applications view area:

"java.lang.NullPointerException

at com.ibm.icu.text.RuleBasedCollator.getFirstUnmatchedOffset(Unknown Source)

at com.ibm.icu.text.RuleBasedCollator.compare(Unknown Source)

at com.ibm.designer.domino.navigator.DesignerNavResourceComparator.compare(Unknown Source)

at org.eclipse.jface.viewers.ViewerComparator$1.compare(Unknown Source)

at java.util.Arrays.mergeSort(Unknown Source)

at java.util.Arrays.mergeSort(Unknown Source)

at java.util.Arrays.sort(Unknown Source)

at java.util.Arrays.sort(Unknown Source)

at org.eclipse.jface.viewers.ViewerComparator.sort(Unknown Source)

at org.eclipse.jface.viewers.StructuredViewer.getSortedChildren(Unknown Source)

at com.ibm.designer.domino.navigator.DDViewer.getChildren(Unknown Source)

at com.ibm.designer.domino.navigator.DDViewer.internalRefresh(Unknown Source)

at com.ibm.designer.domino.navigator.DDViewer.inputChanged(Unknown Source)

at org.eclipse.jface.viewers.ContentViewer.setInput(Unknown Source)

at org.eclipse.jface.viewers.StructuredViewer.setInput(Unknown Source)

at com.ibm.designer.domino.navigator.DDNavigator.refreshContents(Unknown Source)

at com.ibm.designer.domino.navigator.DDNavigator.createPartControl(Unknown Source)

at org.eclipse.ui.internal.ViewReference.createPartHelper(Unknown Source)

at org.eclipse.ui.internal.ViewReference.createPart(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPartReference.getPart(Unknown Source)

at org.eclipse.ui.internal.PartPane.setVisible(Unknown Source)

at org.eclipse.ui.internal.ViewPane.setVisible(Unknown Source)

at org.eclipse.ui.internal.presentations.PresentablePart.setVisible(Unknown Source)

at com.ibm.rcp.ui.internal.presentations.FolderStackPresentation.selectPart(Unknown Source)

at org.eclipse.ui.internal.PartStack.refreshPresentationSelection(Unknown Source)

at org.eclipse.ui.internal.PartStack.createControl(Unknown Source)

at org.eclipse.ui.internal.PartStack.createControl(Unknown Source)

at org.eclipse.ui.internal.PartSashContainer.createControl(Unknown Source)

at org.eclipse.ui.internal.PerspectiveHelper.activate(Unknown Source)

at org.eclipse.ui.internal.Perspective.onActivate(Unknown Source)

at org.eclipse.ui.internal.WorkbenchPage.onActivate(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow$25.run(Unknown Source)

at org.eclipse.swt.custom.BusyIndicator.showWhile(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow.setActivePage(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow$19.runWithException(Unknown Source)

at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(Unknown Source)

at org.eclipse.swt.widgets.Synchronizer.syncExec(Unknown Source)

at org.eclipse.ui.internal.UISynchronizer.syncExec(Unknown Source)

at org.eclipse.swt.widgets.Display.syncExec(Unknown Source)

at org.eclipse.ui.internal.StartupThreading.runWithoutExceptions(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow.restoreState(Unknown Source)

at com.ibm.rcp.personality.framework.internal.PersonalityWindowStateStore.restoreState(Unknown Source)

at com.ibm.rcp.platform.personality.DefaultWorkbenchWindowAdvisor.postWindowCreate(Unknown Source)

at com.ibm.designer.domino.rcp.personality.DesignerWorkbenchWindowAdvisor.postWindowCreate(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow.fireWindowCreated(Unknown Source)

at org.eclipse.ui.internal.WorkbenchWindow.open(Unknown Source)

at org.eclipse.ui.internal.Workbench$22.runWithException(Unknown Source)

at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(Unknown Source)

at org.eclipse.swt.widgets.Synchronizer.syncExec(Unknown Source)

at org.eclipse.ui.internal.UISynchronizer.syncExec(Unknown Source)

at org.eclipse.swt.widgets.Display.syncExec(Unknown Source)

at org.eclipse.ui.internal.StartupThreading.runWithWorkbenchExceptions(Unknown Source)

at org.eclipse.ui.internal.Workbench.busyOpenWorkbenchWindow(Unknown Source)

at org.eclipse.ui.internal.Workbench.access$29(Unknown Source)

at org.eclipse.ui.internal.Workbench$51.run(Unknown Source)

at org.eclipse.swt.custom.BusyIndicator.showWhile(Unknown Source)

at org.eclipse.ui.internal.Workbench.openWorkbenchWindow(Unknown Source)

at com.ibm.rcp.personality.framework.internal.RCPWorkbenchAdvisor$NewWindowRunnable.run(Unknown Source)

at com.ibm.rcp.personality.framework.internal.RCPWorkbenchAdvisor.openPersonality(Unknown Source)

at com.ibm.rcp.personality.framework.internal.RCPWorkbenchAdvisor.openPersonality(Unknown Source)

at com.ibm.rcp.personality.framework.internal.RCPWorkbenchAdvisor$3.runInUIThread(Unknown Source)

at org.eclipse.ui.progress.UIJob$1.run(Unknown Source)

at org.eclipse.swt.widgets.RunnableLock.run(Unknown Source)

at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Unknown Source)

at org.eclipse.swt.widgets.Display.runAsyncMessages(Unknown Source)

at org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)

at org.eclipse.ui.internal.Workbench.runEventLoop(Unknown Source)

at org.eclipse.ui.internal.Workbench.runUI(Unknown Source)

at org.eclipse.ui.internal.Workbench.access$4(Unknown Source)

at org.eclipse.ui.internal.Workbench$5.run(Unknown Source)

at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)

at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)

at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)

at com.ibm.rcp.personality.framework.internal.RCPApplication.run(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(Unknown Source)

at org.eclipse.equinox.internal.app.EclipseAppHandle.run(Unknown Source)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)

at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)

at org.eclipse.equinox.launcher.Main.run(Unknown Source)

at com.ibm.rcp.core.internal.launcher.Main.startLaunch(Unknown Source)

at com.ibm.rcp.core.internal.launcher.Main.main(Unknown Source)

at com.ibm.rcp.core.internal.launcher.Main.run(Unknown Source)"

hcl-bot · January 10, 2011, 7:34pm

Subject: Uninstall / Re-install

Ultimately, nothing worked, so I finally resorted to performing an uninstall of all three clients (Notes, Designer and Admin). I was finally able to install a working version of Domino Designer. Still no root cause.