hi
this problem face me many times , some users try to open there mail box and the message “you are not authorized to access database” appear , i can solve the problem but i need to prevent it to come back again.i suppose this happens when i make a rename to users and the updated value in USER.ID not reflected in there mail box ACL.
is there any suggestion to help me.
thank you
Subject: you are not authorized to access database
You do use the adminp (like rename the user from the admin client), do you? it should take care of it all. If you need to process pending administration requests, there are a couple of parameters you can use with
tell adminp
to have it pick up changes immediately. Have a look in the admin help.
Subject: RE: you are not authorized to access database
the command “adminp” did not help me because the issue accur to some users not all , here is the case why some users take the affect immediately and the other did take it.
i think you try to tell me after renaming any user i must use
“adminp” command?
Subject: RE: you are not authorized to access database
I try to make clear how you rename users in the first place.
Subject: RE: you are not authorized to access database
it is standard rename
select user , from people tab select rename , select the user
certifier , then select change common name here i change what i need
Subject: RE: you are not authorized to access database
OK, so you’re using the adminp for renaming, which is good (unfortunately, there are still those, who simply change values in a person document and wait for a miracle to happen).
You said that you are able to solve the problem, once it occurred. You didn’t say yet, what cures the problem. After renaming users, do you check the Administration Requests database for requests that are pending or that require approval? If there are pending requests, tell adminp process new or tell adminp process all will help. But only if this is the problem.