Wrong recipient for memos with flag "return receipt" enabled

In some circumstances, some users complain that: when they send a memo to one (or more) Internet recipients and one (or more) internal Notes recipients AND “return receipt” is enabled for the memo,

the sender receive a return receipt message from one Internal Notes user that WAS NOT a recipient of the original memo !!

Moreover Notes user did not received/read the original memo!

I don’t know if that weird behaviour depends on the fact that we setup “return receipt” feature on Domino server for all Internet recipients…

Any hints? Have you experienced my same case?

Bye

CD

Subject: wrong recipient for memos with flag “return receipt” enabled

The only way that I know of that you are going to get a return receipt from someone is if they open the message. You say they “receive a return receipt message from one Internal Notes user that WAS NOT a recipient of the original memo …did not received/read the original memo…”

I’d be absolutely sure on that. If this other internal user has access to the mail.box or to the mailfile of a recipient, there is a chance they did open the message. This would trigger a return receipt from them. That’s the only thing I know of that would.

Subject: wrong recipient for memos with flag “return receipt” enabled

I just discovered a situation where return receipts go to someone other than the sender. In our case, the person opening the message was in the cc: field. The message was constructed so that the reply-to field was a Group in the Domino Directory. When the cc: recipient opened the message, the return receipt was sent to everyone in the reply-to group. When the To: recipient of the same message opened the message, the return receipt went to the sender only (and not the reply-to group name). We are running client and server 6.5.1.