Had a new server installed a couple of weeks ago. It is running Windows 2008. Domino R8.5 was running fine. Upgraded to R8.5.1 and Domino will not load. Keep getting Data Execution Prevention alerts.
What settings need to be changed to run Domino R8.5.1 on Windows 2008
Subject: Domino 8.5 was running under windows 2008 as well?
Did you upgrade as the same user?Do you get the same warnings if you run
as a member of “Administrators” group?
as Administrator?
Irina Khasin (Domino Install team)
Subject: Yes - was running fine under R8.5
Was running with no problems - Upgraded and would not start up R8.5.1
Subject: dep?
What is DEP?
I will upgrade one of my cluster mate from 8.5 to 8.5.1. What preperation should I do more than make a backup of domino folder?
Subject: DEP is Data Execution Prevention, which is a Windows 2008 server/Vista security feature.
It is supposed to protect you from the programs accessing protected memory.It sometimes can be caused by bugs in certain java plugins, but should not affect Domino upgrade with the default DEP settings.
If you observe the same picture as described in this posting, I would be interested in the exact messages you are getting and if you changed any of the DEP defaults.
I wanted to ask Robert the same two questions:
The exact message (I figured that jconsole.exe was involved)
Have you changed any default DEP settings, i.e. for Internet Explorer or any other programs.
Thanks,
Irina Khasin (Domino Install Team)
Subject: 8.5.1 Upgrade causes DEP errors
Had the same issue too - as a rundown:
Was running Domino 8.5 HF211 (32-bit) without a problem on Windows 2008 x64.
Upgrade completed successfully.
After reboot, scontroller.exe, nservice.exe and jconsole.exe all failed to load with DEP errors.
All errors were similar to: “Faulting application scontroller.exe, version 8.5.10.9271, time stamp 0x4ac1ac7b, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00000000, process id 0xf1c, application start time 0x01ca5847bcf95391”
In my case, I set DEP to only run on “essential Windows programs and services”, rebooted, but Domino would still not load.
I didn’t try to re-run the setup - I wish I had, because I instead downgraded back to 8.5.
@Irina - I hadn’t made any changes to DEP settings prior to installing 8.5.1
Subject: Could you, please, attach the DominoInstall.log?
While I am trying to reproduce.If re-running setup helps - I’ll need to have the log of both attempts too…
I assume that you didn’t uninstall the previous server, but installed on top (which should be perfectly fine).
I wonder if anyone had it happen with w64 Domino, or it is always w32 Domino on w64 2008.
Thanks,
Irina Khasin (Domino Install Team).
Subject: I was able to reproduce on upgrading w32 Domino 8.5 to w32 Domino 8.5.1
Running setup the second time clears up DEP messages indeed. I will research what might cause this behavior.The problem seem to be with upgrade (I didn’t have DEP warnings if I uninstalled the 8.5 first and then installed 8.5.1 “clean”).
I will be testing this for w64 upgrades as well.
Irina Khasin.
Subject: Doesn happen for 64-bit Domino
Summary (based on what I could reproduce):We do have this problem (DEP messages) on 8.5->8.5.1 upgrade of 32-bit Domino.
We do not have it on “clean” install (after 8.5 was uninstalled) of 32 bit Domino or 8.5->8.5.1 upgrade of 64 bit Domino.
The workaround for now seems to be running 32 bit Domino 8.5.1 install (setup.exe) twice (as if it cleans some cache, but I will research further).
Thanks for all responses to this post!
Irina Khasin (Domino Install Team)
Subject: Turned Off DEP
I turned off DEP and reloaded R8.5.1 and it cleared the jconsole.exe error and up and running.
Subject: i had this twice, solved…
i had this on 2 servers, all i did is run the setup twice, without disabling DEP.works perfect now.