We are currently migrating several users from Exchange to Lotus Notes.
We have taken the necessary steps to populate local Outlook (2003) mail clients with all of the messages required for migration, and followed all of the instructions to use the nupgrade tool (“nupgrade 3”) to import those messages/folders into a local Lotus Notes mail database.
Everything is working perfectly, except…
Any messages in Outlook that originally had attached files are missing those attachments when they land in Lotus Notes.
We have tested the attachments (thought perhaps they were not downloaded into Outlook from Exchange properly), and they are valid files with no apparent problems. They can be viewed and saved without issue.
When we create a draft message with several large attachments manually in Outlook, however, those attachments are migrated perfectly into Lotus Notes.
We simply cannot figure out why apparently normal attachments are being stripped by the nupgrade process. Perhaps it is the method we are using to download the messages from Exchange? This is our process (in case anyone else is attempting the same thing)…
Setup an IMAP mail account in Outlook
Subscribe to all of the account folders so they are visible in the Outlook navigator
Define the “All Accounts” send/receive group so that all account folders are considered during the send/receive process, and so that the complete items (including all attachments) are retrieved from the Exchange server.
Run the send/receive process on the “All Accounts” group
Open up the folders/messages, and make sure the complete message is valid along with any attachments
Once we have created that PST file, we save it away locally. We then remove the account, and import the PST file into our Personal Folders (and, of course, test again for message fidelity and attachment validity).
All’s good up to that point, so we run “nupgrade 3” to create the local “a_personalfolders.nsf” database.
All of the messages are imported perfectly, except that those that originally had attachments are stripped of them (the body of the message is left untouched).
Can someone please shed some light on why this may be happening?
I’m sure I have seen this work fine before, and we are really stumped as to the reason it is not working now.
Any and all suggestions would be most appreciated!
Cheers,
T.