Why Does One User's PC insists on Using One Domino Server in the Cluster?

Hello we have a cluster of two Domino Servers which work very well except for one user/one PC.When this user logs on it insists on going to Server2 and not Server1 as it should.

And when I bring down Server2 it does not failover for Server1 for this user/PC (and just says it cannot access Server2).

But for everyone else it works fine. Any ideas what is happening here. Is there a cache or temporary file somewhere that I can clear out on the users PC to get it to use Server1?

Many thanks in advance

Subject: Why Does One User’s PC insists on Using One Domino Server in the Cluster?

Yes, try deleting the cluster.ncf file in that user’s data directory.

Subject: guesses

  1. User has an obsolete/incorrect connection doc to server1.2) Location doc specifies user’s home/mail server is server1.

  2. Bookmark is for server1.

Subject: Why Does One User’s PC insists on Using One Domino Server in the Cluster?

Are the DNS settings for that user’s workstation correct? Also check for a Hosts file entry on the users machine as well, if there’s an incorrect clear it out and try accessing Server1 again.

My guess is that the workstation has a bad IP address saved for Server1, so it can’t connect and continually fails over to Server2.