hcl-bot
October 10, 2006, 11:00am
1
Has anybody seen this problem ?
If a user receives an email in the in-box, the opens the new e-mail and replies or reply with history, or forwards the message, it dissapears from the inbox. The message appears in all documents, but dissapears from the in-box.
Any help is greatly appreciated.
hcl-bot
October 10, 2006, 12:51pm
2
Subject: When a user replies or forwards to an email from in-box, message dissapears from In-box
press the “View All” button in the action bar on the right top of the Inbox.
Subject: RE: When a user replies or forwards to an email from in-box, message dissapears from In-box
Greetings, thanks for the replys.
Here was the problem.
The forward / reply indicator view was clicked between Who & Date.
Even if you click on resort by date, aftyer clicking on the forward/reply indicator sort will not fix the problem.
i had to click on the sort of forward/reply indicator to reset then on the date sort.
This resolved the issue.
hcl-bot
October 10, 2006, 10:59am
4
Subject: When a user replies or forwards to an email from in-box, message dissapears from In-box
Search the forum first!
There is almost EXACTLY the same post in the last week with 3 or 4 suggestions…
hcl-bot
October 10, 2006, 12:28pm
5
Subject: When a user replies or forwards to an email from in-box, message dissapears from In-box
Try re-sorting by date…