Weird problem with Jpeg attachments

Hi all!

I am posting this here in the hope that someone might shed some light on this weird problem I am encountering.

An outside client of ours who uses MS Entourage as his e-mail client and MAC OS X sends us jpegs via e-mail. We open and view them normally from our Notes client i.e. Notes 7 and 8 but when we send them back to the client he is unable to open them. Furthermore one of the jpeg files changed size and had an extension of HQX.

Any ideas what could be happening. Our mail server is running Domino 7.0.2 FP2

Thanks

Pierre

Subject: Weird problem with Jpeg attachments

I have had notes append hqx to different Mac documents- it obviously finds that in the smtp coded as that is a Mac extension. Don’t know how to fix it-though in order to open some on the PC I have had to rename the extension to the correct extension.Tom

Subject: RE: Weird problem with Jpeg attachments

Renaming the file gives me a No Preview available!

Subject: RE: Weird problem with Jpeg attachments

Make sure (and w/ Windows, it is not easy) that the “last extension” is the correct one. I find some times I have to do it from a command prompt or windows will have a mypicture.jpg.hqx and I won’t know it.

Subject: RE: Weird problem with Jpeg attachments

I made sure to do it from the Command prompt window.