Webonly users and readers fields

I have a server with webonly users registered, users is added in the nab directly with a firstname, lastname, fullname and an email adress.These users is added into groups and therse groups is in readers fields in documents.

In some cases I get that a users can’t see a certain document even though the group is in the readers field. If I add the user directly there is now problem but if I add the group the document is hidden.

Has anybody encountered anything like this ?

Any ideas how to solve this ?

/F

Subject: Are you using Directory assistance and multiple NABs?

Make sure you have the users full name in the group.

Subject: another thing with the da

If you are using DA, check also that the document has the Group Authorization, enabled (Disabled by default)

Subject: no directory assistance

It seams like the user lookup cache stops updating . I have tried diffrent methods to fix the problem but no luck so far, the only thing that helps if I gets the problem is to restart the server and that is not funny when you have several hundred users using the system 24/7