Web Mail/iNotes Issues

HCL Domino Domino Forum
1

Hi,

I have a couple of issues/questions when users access their mailbox using any browser like IE 6.

  1. When users access their mail via http://domino_server/mail/user.nsf in IE, their messages are always sorted according to oldest messages first.

Can they or the admin change this to be newest messages first?

  1. Is it possible to allow certain users to also use their own POP3 mail server (like hotmail.com) to receive mail? Right now, they can get their POP3 mail only by using the notes client. When they use a browser to check their mail, they only see the messages that they last downloaded using the notes client.

It’d be nice if admins could allow certain users to check their hotmail accounts for new mail using web mail/iNotes WITHOUT FIRST checking their email in the notes client so that it’s up to date.

2

Subject: Web Mail/iNotes Issues

Andy

The first is easy. In both the R5 and 6 iNotes, the user simply opens their mail via the browser, selects Preferences (from the very top menu bar (i.e. Logout, Preferences, Help) then in the first tab, under Display Options, they can select Ascending or Descending options).

As to the second I didn’t follow what you were trying to do.

Paul Benwell

3

Subject: RE: Web Mail/iNotes Issues

The first is easy? Heh. I almost felt stupid when I saw that at first because I would have checked the Preferences already.

Via the browser, Preferences, I don’t have any Display options.

I go to Tools / Preferences /

then I have 3 categories to choose from:

  1. Mail → Basics / Signature / Address Book

  2. Calendar → Freetime / Entries / Autoprocess

  3. Delegation → Mail / Calendar

That’s all my options in Preferences. Nowhere else do I have what you mentioned.

As for the 2nd issue…let me try and rephrase it better…

Some of our users have their own personal email accounts (other than their notes email) such as john@hotmail.com, mike@rogers.com, etc.

When these users create these account in their Lotus Notes and enter the appropriate info such as (ex: username=John, password=****, smtp.hotmail.com, pop.hotmail.com, Leave mail on server=Yes, etc.) they are then able to receive mail from their hotmail/sympatico/rogers pop servers. They can then enable replication for this so that it checks for new mail every 10 minutes or something. That’s fine if they’re using the notes client.

But if they’re using the browser instead, well, there is no replication option. New mail does not arrive unless they first use the notes client to get the new mail. Only then, if they use their browser like IE, they can see the new mail.

Another words, the browser does not have an option to force replication with their pop server(s). So the mail just sits at the pop server until they use the notes client to download their mail to their notes mailbox.

It’s a little long, but I hope it makes sense this time. Ask what you don’t understand or confuses you if I’m still not making sense.

Thanks.

4

Subject: RE: Web Mail/iNotes Issues

Hi again,

OK. I figured out your “First is easy.” It seems that when you access your mailbox with (at least on my server):

https://server/mail/user.nsf

It loads it as webmail (not iNotes). Webmail does not have any of the features you mentioned or the ones I’m looking for and it looks quite different (nicer I might add).

By trying to create a web login page for my iNotes I found out that the mail database I was using was not an iNotes mail, it was just R6 mail. So I just upgraded it to iNotes and now the web login page works. I was then able to select the iNotes option on the login page (in the browser) and it then loaded my iNotes mail. I now found the option you were referring to, which is default anyway.

So, problem #1 is history.

However, problem #2 still exists (the more important of the two).

I noticed that in iNotes there’s an option to check for email every 5 minutes (the default). But that seems to be only for checking email in your mailbox on the domino server. It does NOT check for mail on external POP servers (such as the hotmail.com I mentioned).

So my questions remains…is there a way maybe in the domino server to configure external POP server accounts for certain users?

I imagine that if I can’t do this on the domino server, then I’d like to suggest to the developers to implement the same option that the Lotus Notes client has, which is to setup external POP accounts via the browser. Otherwise, clients will always have to use the notes client to check their external emails.

Maybe on the domino server’s end, implement an option that allows administrators to not allow this for all users or just certain users.

Thanks.