Web Access Warning "sorry we were unable to process your request "

While logging onto the web access the eror message appears

“Domino Web Access Warning, Sorry, we were unable to process your request at this time. If you are unable to continue working in your mail file, please dismiss this warning and then select View, Refresh from your browser’s menu.”

Subject: Web Access Warning "sorry we were unable to process your request "

The following link should help you, assuming you have the error with MSIE 7

DWA compatibility with MSIE 7

http://www-1.ibm.com/support/docview.wss?rs=3024&context=SSPQ5C&q1=internet+explorer+7&uid=swg21245949&loc=en_US&cs=utf-8&lang=en