Views not updating

I recently completed upgrading a server from 5.0.12 to 6.0.3. The server is used as a mail server for about 100 users. Some of the mail files are quite large ~8GB.

The problem is that the indexes don’t seem to be updating consistently. Mail is delivered properly but will not show up unless the user hits Shift F9, not all documents just a seemingly random 3% or so…

The problem is not restricted to just those users with the large mail files. It is also not restricted to the inbox folder, it can happen with All Documents, Sent and others.

I have tried fixup -F, compact -D, updall -R which does fix the problem but only for the documents currently in the DB. The problem will still occur for future documents…

Can anyone help?

Subject: Views not updating

If the view indexing are not updating I would look at the amount of space available. There is an ini parameter to give a specific location for notes to use to index views. This can be located anywhere on the server (even outside the notesdata directory).

Are you having error messages in the logs stating that the views can not be indexed?

When a user hits F9 the desktop client is doing the work that normally the server would do.

HTH – Cheers