Very Strange Problem With Meeting Invitee

I wouldn’t believe this myself but I’ve actually seen it. I have a user whose boss is trying to invite her to a meeting. He selects her name from the address book, it puts her name in the invitee list for a second, but then it flashes and her name disappears. This happens only when the boss tries to set up a meeting with this one person, it works for anyone else he invites and any other person in the department can invite this particular person to a meeting fine. Any thoughts?

Subject: Very Strange Problem With Meeting Invitee

Does he have an entry for this person (or, at least, a person with the same name) in his personal address book?

Subject: RE: Very Strange Problem With Meeting Invitee

Yes, they do have them in their personal address. That shouldn’t matter but for the heck of it, I did have them take the entry out and the problem still exists. Someone else that can invite this person to a meeting with no problem also has the person in their personal address book.

Subject: RE: Very Strange Problem With Meeting Invitee

as an FYI, you should encourage people NOT to duplicate any entries from the Domino Directory in the Personal Address Book for one very simple reason: If the name of a user or group chnages and is not changed manually in the Personal Address Book, guess what happens when they try to send that user or group mail?

Subject: RE: Very Strange Problem With Meeting Invitee

Yes, I know and we tell our users that but they don’t care. They will just complain when they have a problem when their entries aren’t in synch!

Subject: RE: Very Strange Problem With Meeting Invitee

Is R5 being used on the servers?

We have some simular problems in our Domino Notes environment. Our situation is that the cfg of 2 public address books setup thru collapsed feature (notes.ini: names=DomDomain1.nsf, DomDomain2.nsf). This also gives problems with address lookups where a ambigious names response box is being displayed and the last person’s name was choosen. This would either past the first-last persons’s name or some garbage characters.

Does this sound familiar?

Subject: RE: Very Strange Problem With Meeting Invitee

No, our clients, templates and servers are all 6.5.1.

Subject: RE: Very Strange Problem With Meeting Invitee

Her boss’ calendar profile is corrupted. She became the chair when her boss creates a meeting ivitation. Please try this. Two of my users had the same problem and this KB fix the problem. Hope this help

Lotus Software Knowledge Base 

Title:

“An Error Occurred While Searching Freetime” when Creating Calendar Entry

Product: Lotus Domino > Lotus Domino Server > 6.x, 5.x

Platform(s): Platform Independent

Document Number: 1106678 Date: 01/08/2004

Related Product(s): Lotus Notes > Lotus Notes > 6.x, 5.x

Platform Independent

Problem

When a user creates a Calendar entry using the Calendaring & Scheduling feature of Notes R5 Client and Domino R5 Server, the following error message occurs:

“An error occurred while searching for free time. Continue?”

The customer has verified that the user has an entry in the Busytime database and others can see her free time. They have also verified that the meeting is within the available time as stated in the Calendar Preferences of her mail file. For example, the customer is available all afternoon from 1:00pm - 5:00pm, but she still receives an error when creating an entry at 2:00 on a free afternoon.

Content

In this customer’s case it was determined to be an issue with the Calendar Profile document. In another customer case, the same issue occurred using Notes 6.x Client and Domino 6.x Server. Once the Calendar Profile document was deleted and re-created, the error no longer occurred.

The Calendar Profile document can be deleted by following these steps:

  1. Create a button in a Memo with the following LotusScript code. To create the button, use the command Create, Hotspot, Button. Be sure to reset the Run setting from “Formula” to “LotusScript”. The code must be placed within the Click event.

Sub Click(Source As Button)

    Dim session as New NotesSession 

    Dim db As NotesDatabase 

    Set db = session.CurrentDatabase   

    Set profile=db.GetProfileDocument("Calendarprofile") 

    Call profile.remove(True) 

End Sub

  1. Distribute the email to the effected users. In the email instruct the users to click the button.

  2. When the users click the button the Profile document will be deleted.

  3. The Notes client will need to be shut down and restarted.