Today I had a call with a customer who complained that after an upgrade of the Verse App the user was forced either to enter a 8-pin password or a 6 character alphanumeric password.
The weird issue was that we forced the user only to have a 6 digit numeric password set on the device in the settings of the HCL Traveler server.
After opening a case at HCL we received the information that Google required changes to the Device administration for Android 10 and above devices.
There´s also an entry in the HCL Knowledge Base describing the complete issue.
This is a companion discussion topic for the original entry at https://brandlrainer.info/2020/11/23/verse-app-on-android-is-not-respecting-security-settings-from-the-server/