My template has the help text information in the “Using Database” document. After trying refreshing and replacing design, my live database gives me an error “No Help Is Available”.
I do NOT have “Prohibit design refresh or replace…” checked in either database.
In database properties “Show About Database” when opening…I have tried having it checked and unchecked.
I have tried copying the text with edit/copy/paste. It copies in, but if I save and go back in to edit - all text is gone. Typing directly in to the “Using database” document does the same.
Other posts regarding this same problem do not resolve it. Can anyone offer any help?
Thanks much!
Subject: “Using Database” Document in Database Resources
From what I read, I think that your problem is more basic than you are realising.
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Copy the info that you want
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Open up your database in Designer
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Goto “Other” and then double click on “Using Database” document (to open it)
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Paste the contents of the clipboard here.
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Save the document
Subject: “Using Database” Document in Database Resources
I’m not really sure why the document isn’t being refreshed if you’re sure that the prohibit design refresh option is turned off and the database inherits its design from the template. It has definitely worked for me before provided that these two conditions are met and that the target database actually contains a Help|Using note.
If you can’t find any other solution, you should be able to get a handle to the “Help|Using” document as follows:
const HELPUSING_DOC_ID = “FFFF0100”
dim nsess As New NotesSession
dim ndbSrc As NotesDatabase
dim doc As NotesDocument
dim varItms As Variant
dim strMsg As String
set ndbSrc = nsess.CurrentDatabase
set doc = ndbSrc.GetDocumentByID(HELPUSING_DOC_ID)
if doc is nothing then
msgbox {No "Help | Using" document found in database } & ndbSrc.Title & {.}, , {Not found . . .}
else
varItms = doc.Items
forall itm in varItms
strMsg$ = strMsg$ & ", " & itm.name
end forall
strMsg$ = Strright(strMsg$, ", ")
msgbox "Item names . . ." & Chr(13) & strMsg$, , "Item names . . ."
end if
Once you’ve got a handle to the document, you could try copying its items to the Help|Using document in the target database. That’s just an idea for a work-around though . . . doesn’t explain the problem.
hth,
dgg