Folks,
I am a Domino newbie. I have user’s who’s UserID have expired. I tried re-certifying the user the re-certification is successful (at least it says it is) but when I view the user their UserID is not showing up in their account!! I would just go ahead and re-register teh user but I am concerned that I may lose their mail. PLEASE HELP!!!
Any help would be greatly appreciated!
Subject: UserID Expired, UserID file missing from their profile?
By “in their profile”, do you mean “attached to their Person document in the Domino Directory”? If that’s the case, then don’t worry about it. Normally, one doesn’t want to see the ID file attached to the Person doc, since storing the ID there represents a security risk. The user’s actual in-use ID file (normally held locally by the user) will accept the recertification at login. If you are using password recovery, the user’s ID will mail itself to your secure escrow database to ensure that the latest certificate is available for recovery.
Subject: RE: UserID Expired, UserID file missing from their profile?
Yes. I do mean the person document. Sorry about that. I tried re-certifying a number of times but she was still getting teh pasword expired message and she is unable to access mail. I think I am going to have to blow the users away and start over. They did not set up the recommended three recovery authorities. I where is this secure escrow account abnd how do I access it? THANK YOU VERY MUCH STAN!!
Subject: Password expired or certificate expired?
If the password is expired, then you presumably have password checking enabled on your servers. To eliminate that error, find the password digest field in the user’s person document and clear it.
If the certificate is expired, select their person document from the view level in the public directory and pick “Actions/Recertify Selected Users”. The new certificate will be placed in the person record, and it will be automatically downloaded into the ID file the next time that the user logs into their home server on the next day. (The check for new certificates is only made once a day; one way to force the check to happen again on a given day is to switch IDs to a different ID file and then switch back again.)
Subject: RE: UserID Expired, UserID file missing from their profile?
John, I think the recertification won’t work until the adminp process updates the person doc. You can force this by running “tell adminp process all” on the server console:-jmw
Subject: RE: UserID Expired, UserID file missing from their profile?
I’ll give that a try and try to post back if that does the trick. Thanks to all.