Hi,
I want to create a new functionality of Live Chat for production support. Is there any lotus script code by which I came to know that any user is online on sametime or not so that the available online representative is connected.
Thanks in advance.
Subject: User online status.
There is no Lotusscript component for Sametime (there was in the past but was killed in ST 3).
You can use the Sametime Java Toolkit within Notes/Domino to work out if someone is online and their status.
Personally I would not do the awareness tracking within Notes, I would do it as a separate Java application that you could wrap with REST or something, that the Notes app called.
You can also check the users awareness within the web page using the STProxy SDK.