one of my users is unable to recieve any mail due to the following message, “Diagnostic-Code: -Notes; Recipient user name jsmith (jsmith@blogs.com) not unique. Several matches found in Domino Directory.”
I know there is a rougue user in the Domino Directory by the same name jsmith, and the domain is wrong and therefore causing the error, my question is how do i find this user, i cannot find them anywhere other than in the name lookup when creating new mail, do i have to some how connect to the fake domain? Will i have to kill the user account to get rid of this other rougue user? please help me…
You may want to create private view in the Directory that displays users by Internet address. Also, you could take a look at the ($Users) view in the Directory and locate the rogue user that way.
The mail router uses ($Users) which contains all forms of your users’ names. You’ll notice that several entries in this view point to the same person doc. The router will try forst for a full match on “jsmith@blogs.net”, therefore it’s legit to have both a “jsmith@blogs.net” and a “jsmith@blogs2.net” if you have multiple mail domains. Failing the complete match the router will try for a match on the name part of the address, left of the “@”. If that part exists on more than one person doc you’ll get the failure; otherwise the router has found a unique person doc which it will then use to get server and mailfile info to route/deliver the message.