A user went through the name change process a month or two ago. Today she couldn’t open her local journal file or archive.
I was able to use Full Access Administration, map a drive to her C Drive, open her archive file and give her permission to it. Her old name was still listed in the ACL.
But I cannot do it on her journal file. I get the error “You are not authorized to perform that operation”
Any suggestions?
Thanks,
Greg
Subject: Question? How does this happen?
The interesting question is how & why does this happen?
It worked well for us a long time but since a few weeks we get a huge amount of complaints after a rename.
Any ideas what’s causing the problem?
The usual suspects:
consistent ACL
wrong/no Adminserver
don’t apply in our cases.
Subject: backup?
hopefully you have a backup of her old notes.id. you will need to switch to it to make the changes.
Subject: Great idea.
That should work. Thanks.