User listed in Authors and Readers fields cannot see the document

Hi,

How can a user listed in Authors and Readers fields cannot see the document? The problem appears for all users. Only people with a specific role (Approver) can see all the documents. Does not make sense at all, first time I have this kind of problem and don’t know how to fix it…

Somebody has an idea?

Thanks for your help,

Genevieve

Subject: user listed in Authors and Readers fields cannot see the document

How did you grant user access? Via a role or by listing them individually in the READER/AUTHOR fields?

If it is by a role, did you set up the form security up correct as well as the db ACL?

Subject: RE: user listed in Authors and Readers fields cannot see the document

Fields values come from value of another field. Example, my field Readers is computed : Employee : “[Approver]”

Very simple formula, but not working :frowning:

Any other idea?

Thanks for your help!

Subject: user listed in Authors and Readers fields cannot see the document

be sure the names are in the form of full notes name or at least abbreviated from full - can no longer use just common names

Subject: RE: user listed in Authors and Readers fields cannot see the document

I am using abbreviated names.

Subject: RE: user listed in Authors and Readers fields cannot see the document

I would try the full name then - you can expand them using @name([canonicalize]; …list…) for for ease fo design

Subject: user listed in Authors and Readers fields cannot see the document

Can it be a setting on my customer’s server? I am testing the same application on our server and it’s working fine, even if I am not an approver, I can see all my reports.

Subject: RE: user listed in Authors and Readers fields cannot see the document

on a server in a different domain - I’m almost positive - it will need to be the full canonical name

Subject: RE: user listed in Authors and Readers fields cannot see the document

you were right, I have to use the full canonical name! first time I have this problem…

thank you very much for your help!