User icons are gone from left hand side bookmark bar when close notes

I have a customer, her lotus notes was upgraded to Notes 7.0.3 from 6.4.5 recently. After that, her user icons on left hand side bookmark bar are gone.

She tried to add them back and tried drag and drop and menu bookmark, but when closing notes, the added icons are disappeared.

I recreated the bookmark.nsf. the problem is still. But the save windows state on exist function working fine.

User has some delegated database to bookmark. Is it the reason?

this is the part from notes.ini file

TemplateSetup=700300

Setup=700300

MailSetup=700300

MailUpgradeFolder=700300

Many thanks.

Subject: user icons are gone from left hand side bookmark bar when close notes

if this is only icon of database then you can catch it again no problem . chat me on ajitnarayan123@gmail.com